jitenlodhia
06 Aug 2020, 12:40

RE: RE:

jitenlodhia said:

PanagiotisCharalampous said:

Hi jitenlodhia,

Who is your broker?

Best Regards,

Panagiotis 

Join us on Telegram

IC Markets

Hi - any updates on this?

jitenlodhia
31 Jul 2020, 12:40

RE:

PanagiotisCharalampous said:

Hi jitenlodhia,

Who is your broker?

Best Regards,

Panagiotis 

Join us on Telegram

IC Markets

jitenlodhia
31 Jul 2020, 12:24 ( Updated at: 21 Dec 2023, 09:22 )

RE:

PanagiotisCharalampous said:

Hi jitenlodhia,

This can happen when there is an inconsistency between the data displayed by the two charts. Try scrolling back the daily chart to the start of the trend line and let me know if this resolves the issue.

Best Regards,

Panagiotis 

Join us on Telegram

To clarify, its the same chart just different timeframes.  I have scrolled back on the daily timeframe and checked the anchor points and the issue is still there. 

See bigger charts below:

jitenlodhia
31 Jul 2020, 12:05 ( Updated at: 21 Dec 2023, 09:22 )

RE:

PanagiotisCharalampous said:

Hi jitenlodhia,

Is it possible to post a cleaner chart demonstrating this issue? I cannot understand which of all the lines you are referring to.

Best Regards,

Panagiotis 

Join us on Telegram

 

jitenlodhia
06 May 2019, 20:01

RE:

Panagiotis Charalampous said:

Hi all,

Please send troubleshooting information whenever you encounter such a behavior. Press Ctrl+Alt+Shift+T. paste the link your comment in the text box and press submit.

Best Regards,

Panagiotis

I have done this a few days ago.  Any update?

jitenlodhia
25 Apr 2019, 21:18

RE:

tgjobscv said:

After upgrade problem. Before stabile, after error. 

It's been happening for a week or two.  I'm not sure when it updates - i think it does it in the background automatically.  I've uninstalled, updated .net, and re-installed with antivirus turned off, as per instructions on Spotware's troubleshooting page.

jitenlodhia
25 Apr 2019, 21:16

RE:

Astroke said:

Hello,

You encounter problems only with cTrader? All other apps work well?

Yes, just cTrader.  All other apps work fine.