Replies

JohnDoeDoe
09 Mar 2019, 09:15

RE:

GlenHendriks said:

Anytime I have made drawings of objects like trendlines, boxes, horzizontal lines etc. they get lost, move or (mostly) disappear all tothether. 

Whenever I made drawings in one workspace and then later reload that workspace on another computer, the drawings are gone. This also happens when I reload the workspace on the same computer. Why does this happen? It's a real pain to have to redraw everything in every single time. 

And sometimes there will be objects listed in the objects list pertaining to a symbol in that workspace but those objects are nowhere to be found on the chart...

Would be nice if drawings would be locked and cloud synced so we don't lose them.

Is the current behaviour a feature or a bug?

Coming back to this original issue. I see that the drawings were not dissapearing but actually all defaulted to a white color (when previously I had them all colored red, purple or blue) whenever I switched between accounts or workspaces. Causing them to totally blend in with my white background.

The thing is, this happens sporadically and not every single time I switch either account or chart layout. However it remains highly inconvenient when it does happen. 


@JohnDoeDoe

JohnDoeDoe
01 Mar 2019, 18:07

RE:

Panagiotis Charalampous said:

Hi Glen,

Thanks I have seen the video. Your description was a bit confusing. The objects do not stay on the list for any chart and any symbol. The drawings stay on the list only when you change symbol on the same chart. The chart objects/indicators apply to the chart itself and not to a chart/symbol combination. If you need a clean chart and a separate set of chart objects/indicators, you can create a new chart.

Best Regards,

Panagiotis

 

Thank you for taking the time. I see... That is just not a logical wat to do it in my opinion. But that is because I am very used to TradingView for charting. Drawings can be locked (so thet can't be moved) and drawings stay locked to the symbol, not the workspace.


@JohnDoeDoe

JohnDoeDoe
01 Mar 2019, 12:45

RE:

Panagiotis Charalampous said:

Hi Glen,

Send it to community@spotware.com

Best Regards,

Panagiotis

Done. Cheers.


@JohnDoeDoe

JohnDoeDoe
01 Mar 2019, 12:40

RE:

Panagiotis Charalampous said:

Hi Glen,

Should work the same way for both. I checked on cTrader Web but still seems ok. If you have exact steps to reproduce, please let us know to have a look at this.

Best Regards,

Panagiotis

 

 

I have both and MP4 and a GIF file ready to upload, but the forum won't let me upload it (can't send it to the server).


@JohnDoeDoe

JohnDoeDoe
01 Mar 2019, 08:10

Let's point out at this stage here that I am talking about cTrader web. To be specific the IC Markets cTrader Web version.


@JohnDoeDoe

JohnDoeDoe
28 Feb 2019, 07:36

RE:

Panagiotis Charalampous said:

Hi Glen,

Drawing should be saved in your workspace. I cannot reproduce such behavior on my computer. Can you send us more information that could help us reproduce this issue like recording a short video demonstrating what steps you follow when it happens?

Best Regards,

Panagiotis

I see what was happening. Any drawing I make to any symbol get's displayed in the object list of any chart of any symbol regardless of wether the object belongs to that chart/symbol. 

This is confusing. Also when I select remove all from the objects list it removes all objects and drawings I made on any symbol/chart. Not just the one I have open at that moment (which is what I want). 

I don't see the benefit of collecting all drawings made for all symbols in the object list like that... Why not save/attach the drawings to each symbol and have the object list reflect that for that perticular symbol? 


@JohnDoeDoe

JohnDoeDoe
20 Feb 2019, 07:38

RE:

Panagiotis Charalampous said:

Hi Glen,

Thanks for your suggestions. I would suggest to post them in the Suggestions section or in UserVoice so that product managers can have them in one place.

Best Regards,

Panagiotis

Thank you Panagiotis. I have made a topic in the UseVoice section.


@JohnDoeDoe

JohnDoeDoe
17 Feb 2019, 11:13

RE: renko now :D

burakbirer said:

yes renko please :)

+1 !


@JohnDoeDoe

JohnDoeDoe
16 Feb 2019, 15:28

RE: RE:

GlenHendriks said:

Panagiotis Charalampous said:

Hi Alex,

This is not possible. You can only link charts within the same application. 

Best Regards,

Panagiotis

 

But will it be possible to sync drawings? Let's say I have two charts open, both on different time frames (one on 4hr and another on 1hr) and have them both linked by using the letter A assignment for both charts and the active symbol panel (thus linking all of these to any symbol I select). 

Why not use this method to also sync the drawings? Now we have to perform 2 of the same drawing actions (let's say drawing a horizontal line) on both of the charts we have open for the same symbol but each at different time intervals..

And to add to this: It also would be very preferable and convinient if we were able to lock drawn in items like lines, rectangles etc. to prevent from having them moved around.


@JohnDoeDoe

JohnDoeDoe
16 Feb 2019, 11:33

RE:

Panagiotis Charalampous said:

Hi Alex,

This is not possible. You can only link charts within the same application. 

Best Regards,

Panagiotis

 

But will it be possible to sync drawings? Let's say I have two charts open, both on different time frames (one on 4hr and another on 1hr) and have them both linked by using the letter A assignment for both charts and the active symbol panel (thus linking all of these to any symbol I select). 

Why not use this method to also sync the drawings? Now we have to perform 2 of the same drawing actions (let's say drawing a horizontal line) on both of the charts we have open for the same symbol but each at different time intervals..


@JohnDoeDoe

JohnDoeDoe
29 Jan 2019, 16:57

I see, thank you.


@JohnDoeDoe

JohnDoeDoe
29 Jan 2019, 16:51

That is a pitty. Thank you for your reply all the same.

So it IS technically possible to integrate cAlgo into cTrader Web?


@JohnDoeDoe

JohnDoeDoe
18 Jan 2019, 08:56

RE:

Panagiotis Charalampous said:

Hi Glen,

Thanks for posting in our forum. At this moment there is no such feature. You can use our UserVoice forum to suggest it.

Best Regards,

Panagiotis

Thank you Panagiotis. I have opened up a ticket there to suggest it as a feature.


@JohnDoeDoe