Timmi
04 Nov 2013, 22:42

RE: this actually cost me money

Timmi said:

I recently lost money on a trade - 1/4 of my account - because I thought I was trading in one window (on one chart) and not the other - I couldn't tell the tabs apart, and thought I was still on the other one.  When trading forex, the market can move fast, and reaction times are important. I assume that this is the reason why on the sidebar and in charts you have good contrasting colors. Tabs are important too you know!  

Perhaps you guys all have outdated CRTs and don't understand the problem, but most of your end-user base probably has laptops and LCD screens by now.  Depending on the contrast at different viewing angles, while the overall screen may be oriented perpendicular to the line of sight as it should, the tabs at the top sometimes fade into the background and aren't distinguishable from it because you're viewing them from a bit below. 

When it starts costing you money, and there is intransigence or lack of willingness to look at a problem or to hear users, one must ask if it may be safer to move back to the competition. 

 

PS:  I do love the dark theme though.  I find it so much easier on the eyes!  Kudos for that.  MT is hard on the eyes, because you can have a black background in a chart, and then you have all the white sidebar and menus etc that are a hard glare.  You should simply offer the possibility to have the active tab in color instead of grey - blue or something like that, so it stands out. How hard and costly can that be to implement? Surely it can't take up much man hours and resources to do - such a simple fix. 

Timmi
04 Nov 2013, 22:39

this actually cost me money

I recently lost money on a trade - 1/4 of my account - because I thought I was trading in one window (on one chart) and not the other - I couldn't tell the tabs apart, and thought I was still on the other one.  When trading forex, the market can move fast, and reaction times are important. I assume that this is the reason why on the sidebar and in charts you have good contrasting colors. Tabs are important too you know!  

Perhaps you guys all have outdated CRTs and don't understand the problem, but most of your end-user base probably has laptops and LCD screens by now.  Depending on the contrast at different viewing angles, while the overall screen may be oriented perpendicular to the line of sight as it should, the tabs at the top sometimes fade into the background and aren't distinguishable from it because you're viewing them from a bit below. 

When it starts costing you money, and there is intransigence or lack of willingness to look at a problem or to hear users, one must ask if it may be safer to move back to the competition.