achab
17 Dec 2021, 10:31 ( Updated at: 17 Dec 2021, 10:34 )

RE: RE: cTrader Proxy server connection changes frequently

celiamedi.na198222 said:

These are proxy servers and the host names change based on which proxy server provides the fastest connection at the moment. You cannot prevent this, it is an automatic feature of cTrader. Do you access the same account always from the same location or do you change locations often?

I am sorry to say that it doesn't match my experience at all.

I am an experienced trader and I always use VPSs, mostly London and NewYork. When I check the FIX API settings for my cTraders accounts from my London VPS I get h.24.ctrader.com with 1 ms of ping. But from New York I get h69.p.ctrader.com with 42 ms, fourtytwo! The weird thing is that if I ping the h37.p.ctrader.com from the same VPS I have 1ms only. More, until last night I had h44.p.ctrader.com with a 2 ms of ping, but during the night any cTrader connections went down and I had some troubles because of this disconnection. Let's also say that daily the connection goes down and up, randomly.

Is it possible to have a more stable connections, please? Many other traders, as I am, put a lot of money and resources on your cTrader server and features.

Best regards.

/achab