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nawab.islam
11 Nov 2019, 08:48
( Updated at: 21 Dec 2023, 09:21 )
The Issue Still Exists. The Bot stops trading because the Data in the chart Gets Stuck.
As shown below you can see the Moving Average difference for 200 MA and 400 MA Indicator is stuck from 21:59:00. Moreover the Bar 11837 should be Bar 11838 at 22:05:00 Hours but its gone back to 7093 Bars. The same incident happend in all the open instances. This graph is for NZDCAD 1 Minute Chart. The issue gets resolved when we restart the BOT.
Similar issue with another Instance NZDUSD. Same time same issue. If it problem with BOT Coding then it will not create problem with all instance at the same time.
USDCAD Same Problem
Please resolve this ASAP or else we will be forced to use other platforms.
One more update. USDJPY pair didnt get stuck. Please take a look at the log for the same time. At 22:05:00 the bar changed. But this time it increased unlike the other pairs. The MA Difference didnt get stuck. And the BOT is still working perfect for this Instance.
@nawab.islam
nawab.islam
19 Sep 2018, 19:29
cTrader Platform hangs when some sudden price change happens
Hello,
I have 3 desktop computers:
Intel Xeon Quad Core Processor
16 GB RAM
500 GB SSD
All of them experience the same issue. Whenever there is any news or the price changes to make some spike, the platform stops responsing. It freezes completely. It works automatically after sometime. Or i need to restart the platform.
Regards,
Nawab.
@nawab.islam
nawab.islam
18 Nov 2019, 14:21
RE:
Panagiotis Charalampous said:
Dear Panagiotis Charalampous,
I have tested in the Spotware cTrader (Public beta) 3.6 for more than a week. Its working perfect. It is not halting any more. I was waiting for exact same time it occured last week i.e UTC 9.55 AM. Working as expected.
FXPro broker will update this beta relaeas as well ? Or we need to wait for their update ?
@nawab.islam