Replies

procumulative@gmail.com
10 Apr 2019, 18:56

good job guys, it took you a few updates, but finally when I modify executed order, platform doesnt freeze...

But I have still one issue and its with drawing. When I draw a line, it dissapear on its own after 3 - 5 seconds.

 

Add advanced trading manager (ATM), after limit order is filled theres not such option for creating automatically additional orders for stop loss and target profit, it has to be done after limit order is filled manually for each trade and thats a true disadvantage!! Think about it, when somebody is scalping a few ticks, it has to be fast but it takes more than 10s to modify it manually correctly. Why do you say, theres orderflow (DOM) for spot FX, when this crucial stuff is missing! 

 

Also, make the panel with positions detachable or possiblity to hide it. If somebody want to create a dashboard from chart it takes a lot of valueable place, which could be used betterm, so people could have bigger windows for charts if theres for example 12+ charts opened simultaneously.

 

Thanks in advance :)


@procumulative@gmail.com

procumulative@gmail.com
21 Mar 2019, 18:48

even closing trade takes several seconds... not 18 - 45ms!!

then platform needs restart...


@procumulative@gmail.com

procumulative@gmail.com
21 Mar 2019, 18:40

also its loading so slow!!!

 

Really versions before was awesome, now I am dissapointed every update... it should be light and fast, but its rather hard on performance and slower...


@procumulative@gmail.com

procumulative@gmail.com
21 Mar 2019, 18:37

RE:

Panagiotis Charalampous said:

Hi procumulative@gmail.com,

We have received your email, thanks.

Best Regards,

Panagiotis

Did you find something, why this occur to me?

Also found another error, when I wanna modify executed order via that button on limit line, where I get that window to set up target profit etc, it does do same think... platform stop respond for a 5 seconds and after its basically unusable...

Basically something with lagging of executed orders only, that will make platform destroyed... Thats serious I think!!

When will you finally add option for traders to have preset target profits, stop loss, trigger for trailing when limit order is executed, so we dont have to do it individually for every trade. No ATM (advanced trading management) makes from this platform sort of a toy for children.

Like this, plarform will stay in retail world forever :)


@procumulative@gmail.com

procumulative@gmail.com
09 Mar 2019, 23:05

RE:

Panagiotis Charalampous said:

Hi procumulative@gmail.com,

It seems you are using a custom indicator. Can you please share it with us?

Best Regards,

Panagiotis

Hi, should I send it here community@spotware.com or somewhere else? I have indicator custom made (just a lil changes) but rest is from this website...


@procumulative@gmail.com

procumulative@gmail.com
07 Mar 2019, 22:34 ( Updated at: 21 Dec 2023, 09:21 )

Hi,

my issue is similar, but in my case it happens with the first attempt to modify limit take profit or stop loss of executed trade... No with limit order for entry!!
Its basically about response of platform...
So, my question is, how did you solve it for prosperousphantom??
I ve tried also to reinstall platform, but didnt help...


@procumulative@gmail.com

procumulative@gmail.com
20 Dec 2018, 13:22

Hi,

yes, we can do teamviewer. What problem could it be?

actually all was good in version 3.2 and now new update to 3.3 gives same issues with lagging platform...I was expecting version 3.3 more stable in this case..
issue:
- unrealized trade triggered by limit order, I wanna create stop or take profit limit order. When I do that platfrom stop responds, after it ll do manage the existing order on market, but then its unusable if platform is not restarted. So, lagging...
How did you help the other guy, so now its working for him? Can you make some suggestion or steps what should be done? This is serious problem for everybody...

 

Also, advanced trading system, if limit order is trigger, platform will open for me trade with SLs and TPs, trigger breakeven trailing. I would also appreciate MIT orders.
When can we finnaly expect that?


@procumulative@gmail.com

procumulative@gmail.com
01 Nov 2018, 19:47

RE:

Panagiotis Charalampous said:

Hi procumulative@gmail.com,

1) I have emailed you about the TeamViewer session but got no reply yet.

2) There are many factors taken in mind when setting priorities, not only popularity amongst users. Can you advise which other platform offer this feature?

Best Regards,

Panagiotis

well, other platforms like currenex, trading technologies, even ninjatrader which is top for retail I guess... regarding to execution variances...
I was checking my mail, also spam, but didnt find any email from you... can you send it again pls?


@procumulative@gmail.com

procumulative@gmail.com
01 Nov 2018, 19:45

RE:

Panagiotis Charalampous said:

Hi ctraders,

Thanks for posting in our forum. Does this happen on Spotware cTrader Public Beta v3.3?

Best Regards,

Panagiotis

sorry for such long dealy in my replay. Regarding to you question, yes its same issue after update... after I change limit order or stop limit order, platform freeze, changing takes more than 3 seconds and after all platform doesnt work at all, need restart to work properly...

How did you solve this issue with other guy in this topic? Broker is IC market, but tested it on demo, while I am not a gambler to use this platform on real acc if this problem wil still occur.


@procumulative@gmail.com

procumulative@gmail.com
18 Sep 2018, 17:40

RE:

Panagiotis Charalampous said:

Hi procumulative@gmail.com,

This feature has not been planned yet. We will consider it for future releases of cTrader.

Best Regards,

Panagiotis

Actually that should be one of the 5 priorities regarding to new updates, otherwise cTrader cant compete with other platforms that much... execution variances are crucial.
first priority should be the not responding problem we r discussing about some time already, it still occurs and I am not alone who has this issue... MAJOR BUG
 

Regards,


@procumulative@gmail.com

procumulative@gmail.com
13 Sep 2018, 14:15

RE:

Panagiotis Charalampous said:

Hi procumulative@gmail.com,

For which feature of all that you have proposed are you talking about?

Best Regards,

Panagiotis

http://vote.spotware.com/forums/229166-ideas-and-suggestions-for-ctrader-and-calgo/suggestions/8903818-automatic-tp-sl-on-advanced-trade-management


@procumulative@gmail.com

procumulative@gmail.com
08 Sep 2018, 04:26

RE:

Panagiotis Charalampous said:

Hi procumulative@gmail.com,

We appreciate that you posted your suggestions. I would encourage you to post them in UserVoice so that they can get voted and considered by the product team. Please check in case they have already been posted first and if yes vote for them. We evaluate the ideas on a frequent basis and we respond on the status of the most popular ideas.

Best Regards,

Panagiotis

 

I did, it has quite a lot of votes, wondering why development of that feature didnt start yet...


@procumulative@gmail.com

procumulative@gmail.com
08 Sep 2018, 04:25

RE: RE:

Hi Panagiotisx


Yes, possible, can you contact me on e-mail, where we can change skype and be able to do teamviewer when both of us will be online and have time for it?

Regards,

Panagiotis Charalampous said:

Panagiotis Charalampous said:

Hi,

We asked for a video but you did not provide it yet. Unfortunately we cannot determine the problem if we do not have enough information. Would you be available for a TeamViewer session with one of our QA engineers for further investigation?

Best Regards,

Panagiotis

Hi procumulative@gmail.com,

We have asked for additional information but we never received it. See above. We never said the problem was fixed since we never got the necessary information to investigate it.

Best Regards,

Panagiotis

 


@procumulative@gmail.com

procumulative@gmail.com
04 Sep 2018, 16:56

Can we actually betatest? Maybe that will solve my issue with platform... managing order of unrealized trade, I get always this: platform isnt responding, then after a few seconds limit order of unrealized trade is managed, but I dont see it before restart of platform... anyways, not possible to do anything when error with platforms not responding occur...

Regards 


@procumulative@gmail.com

procumulative@gmail.com
04 Sep 2018, 16:52

115 unrealized trades, 34 orders... and its doing again


@procumulative@gmail.com

procumulative@gmail.com
04 Sep 2018, 16:51

I was wrong, seems like again some issue is occuring...
when I opened another positions to existing ones its doing same stuff... 

slow response after I manage positions - limit stop loss or limit take profit.. waiting around 1 or 2 seconds for platform response, then get platform is not responding... after its managed, platform isnt useable anymore and require restart...

Can you check that again?


@procumulative@gmail.com

procumulative@gmail.com
27 Aug 2018, 16:57

good job... seems like everything works now after the latest update...


@procumulative@gmail.com

procumulative@gmail.com
03 Aug 2018, 14:22

another update, another failure... issue still remains...


@procumulative@gmail.com

procumulative@gmail.com
18 Jul 2018, 13:16

anybody else has same problem? dont hesitate to tell us here...


@procumulative@gmail.com

procumulative@gmail.com
18 Jul 2018, 13:16

anybody else has same problem? dont hesitate to tell us here...


@procumulative@gmail.com