fxwisdom1@gmail.com
01 May 2019, 06:19

RE:

Panagiotis Charalampous said:

Hi leohermoso,

This is planned for the next release of cAlgo which should be out really soon.

Best Regards,

Panagiotis

It's been 2 years and promise has not been made... why?

fxwisdom1@gmail.com
04 Apr 2019, 08:33 ( Updated at: 21 Dec 2023, 09:21 )

RE:

dalinar said:

Hey, seeing as you guys are on Pepperstone - can I ask something? Does the live cTrader Pepperstone show depth of market? The demo doesn't (for Pepperstone)

I don't use DOM

But here is what I'm seeing.

There are 3 different views of DOM as highlited in red circles below

fxwisdom1@gmail.com
02 Apr 2019, 14:36

RE:

Panagiotis Charalampous said:

Hi fxwisdom1@gmail.com,

Can you please send us the following information at community@spotware.com ton investigate further

1. Settngs file. You can find it at C:\Users\user\AppData\Roaming\broker cTrader\Settings
2. The custom indicators you are using.
3. Troubleshooting information when this happens. Press Ctrl+Alt+Shift+T, paste the link to this discussion in the text box and press submit.

Best Regards,

Panagiotis 

Thank you for your reply.

1. https://ufile.io/nwxh1

2. I use built in linear regression indicators.

Custom indis: Stochastic RSI and HMA Signals

fxwisdom1@gmail.com
31 Mar 2019, 19:00 ( Updated at: 21 Dec 2023, 09:21 )

RE:

successfultrader said:

Ctrader works terrible since we got beta 3.3 version. It is slow and data will not load. It takes ages to switch profiles too. It sometimes freezes too. I lost all my analysis when I wanted to switch the prifile it overrite my data so I lost everything then it freezes. I have a brand new comp  i75ghz 32gb ram so it is a software issue for sure. Could anyone fix this issue ASAP please? Thanks

Yes this is a cTrader issue.

fxwisdom1@gmail.com
31 Mar 2019, 18:58

RE:

lec0456 said:

Another Pepperstone Account!!! I have not had problems with other brokers but something seems wrong with the Pepperstone server or the platform Build.

This is not a server issue because the execution is fine...

My VPS resources is performing fine, the CPU on the VPS rarely goes 100% although I use my own robot.

My own robot doesn't work per tick because of that it doesn't use CPU intensely.

Although the resources usage on my PC and VPS are fine/low as usual but strange enough cTrader is having difficulty modifying SL/TP of a position when there are more than 4 open positions just like on my video.

Pepperstone executes my trades fine, I found no problem. 

So please cTrader or Spotware, pay attention to this particular issue. Try replicate this issue on your end and please fix it immediately.

If this simple issue can't be fixed, you just made MT4 looks more appealing because it can easily modify SL/TP without lagging the platform!!!

fxwisdom1@gmail.com
29 Mar 2019, 15:44

RE: RE:

fxwisdom1@gmail.com said:

Panagiotis Charalampous said:

Hi fxwisdom1@gmail.com,

Dows this happen all the time or was it something temporary? If it is not temporary, can you record a short video demonstrating this behavior? Please include the entire cTrader UI in the video if possible.

Best Regards,

Panagiotis

<div style="width:100%;height:0px;position:relative;padding-bottom:62.287%;"><iframe src="https://streamable.com/s/2awwf/pfplsn" frameborder="0" width="100%" height="100%" allowfullscreen style="width:100%;height:100%;position:absolute;left:0px;top:0px;overflow:hidden;"></iframe></div>

 

here's a link to the video if the above embed code isn't working

https://streamable.com/2awwf

Any response to my video?

https://streamable.com/2awwf

fxwisdom1@gmail.com
28 Mar 2019, 20:26 ( Updated at: 21 Dec 2023, 09:21 )

RE: RE:

fxwisdom1@gmail.com said:

Panagiotis Charalampous said:

Hi fxwisdom1@gmail.com,

Dows this happen all the time or was it something temporary? If it is not temporary, can you record a short video demonstrating this behavior? Please include the entire cTrader UI in the video if possible.

Best Regards,

Panagiotis

<div style="width:100%;height:0px;position:relative;padding-bottom:62.287%;"><iframe src="https://streamable.com/s/2awwf/pfplsn" frameborder="0" width="100%" height="100%" allowfullscreen style="width:100%;height:100%;position:absolute;left:0px;top:0px;overflow:hidden;"></iframe></div>

 

here's a link to the video if the above embed code isn't working

https://streamable.com/2awwf

Additional info to the taskmanager processes tab. CPU allocated to cTrader is low less than 10%.

I have 16GB RAM and AMD Ryzen 1700 CPU and SSD. It's a gaming PC desktop.

fxwisdom1@gmail.com
28 Mar 2019, 20:21

RE:

Panagiotis Charalampous said:

Hi fxwisdom1@gmail.com,

Dows this happen all the time or was it something temporary? If it is not temporary, can you record a short video demonstrating this behavior? Please include the entire cTrader UI in the video if possible.

Best Regards,

Panagiotis

<div style="width:100%;height:0px;position:relative;padding-bottom:62.287%;"><iframe src="https://streamable.com/s/2awwf/pfplsn" frameborder="0" width="100%" height="100%" allowfullscreen style="width:100%;height:100%;position:absolute;left:0px;top:0px;overflow:hidden;"></iframe></div>

here's a link to the video if the above embed code isn't working

https://streamable.com/2awwf

fxwisdom1@gmail.com
26 Mar 2019, 11:56

Closing all positions becoming very very very unresponsive... I have to click the button many many times..........

fxwisdom1@gmail.com
26 Mar 2019, 11:31

RE:

Panagiotis Charalampous said:

Hi fxwisdom1@gmail.com,

Who is your broker?

Best Regards,

Panagiotis

Pepperstone

fxwisdom1@gmail.com
26 Mar 2019, 11:30

RE:

Panagiotis Charalampous said:

Hello all,

If someone can send us a short video demonstrating this problem, it will be helpful for the product team to determine the exact reason of the issue.

Best Regards,

Panagiotis

Why need a video??? Every body may not have a video recording software...

How about you replicate what we're doing with what some of us have said.

For instance place at least 10 orders with SL and TP set.

Once everything is set, try modify one of its SL and TP.

You will find cTrader to be not responding...

fxwisdom1@gmail.com
26 Mar 2019, 11:27

RE:

procumulative@gmail.com said:

Hi,

so we got another update, but my issues are same... when I want to modify postion (by moving TP or SL), platform stop responds, after some time it ll do the change, but heres the process: I do the change, platform stop responding, then change will occur, then platform is laggy and have to restart.

Does anybody have this problem?

Plus, didnt try it during major econom. event with 12 charts simultaneously opened, but guessing it ll be same, not responding and laggy.

 

Really version 2.0 was better!!!

YESSS THIS IS HAPPENING ON MY SIDE AS WELL. YOU ARE NOT ALONE....

To admin/developer, try place 5 to 10 positions. Then try modify the SL/TP. It will freeze....

fxwisdom1@gmail.com
17 Mar 2019, 18:29

actually

London VPS
Proxy 3ms to Netherland

Server 7ms

New York VPS

Proxy 0.5ms to Newyork 

Server 40ms

Which is more recommended?

fxwisdom1@gmail.com
14 Mar 2019, 09:56

RE:

Panagiotis Charalampous said:

Hi fxwisdom1@gmail.com,

Both numbers are important. The Proxy latency is the latency between your computer and our proxy in New York and Server latency is the  between your computer and our server in London.

Best Regards,

Panagiotis

Thank you for your reply sir.

0. Which number impacts order/trade execution?

1. Which latency is for trading execution?

2. Which is for chart price?

3. Is it right to think that the server latency includes proxy latency?

4. Is the trading execution as follow?

cTrader Client's Platform -> Proxy -> Server -> LPs -> Server -> Proxy -> cTrader Client's Platform

5. Is the chart pricing flow like this?

LPs -> Server -> Proxy -> cTrader client's platform

Thank you

fxwisdom1@gmail.com
28 Feb 2019, 07:12

Thank you very much for your help!

fxwisdom1@gmail.com
13 Dec 2018, 05:17

RE:

Panagiotis Charalampous said:

Hi fxwisdom1@gmail.com,

I still cannot reproduce this. Can you please tell us your broker? A short video would also be helpful.

Best Regards,

Panagiotis

Pepperstone

Here is a link to the video

https://ufile.io/0aj9y

fxwisdom1@gmail.com
12 Dec 2018, 11:27

Pepperstone

fxwisdom1@gmail.com
12 Dec 2018, 11:02

Please try download my templates here https://ufile.io/4ednb

Switch template in the H1 and then go to higher TF H4, D1, Weekly.

Then change to different template on higher TF (Weekly, daily) then go to lower TF like H1, M15

This is issue is so annoying.... I have to restart my cTrader to resolve the issue.

fxwisdom1@gmail.com
12 Dec 2018, 10:34 ( Updated at: 21 Dec 2023, 09:21 )

Hi Panagiotis,

Here is a screenshot with the period separator set to red.

Also notice the period separator in the windowed indicators and the chart are different.

This issue happens when I change the template in the daily or weekly or higher then change to lower time frame.

fxwisdom1@gmail.com
17 Aug 2018, 10:51

RE:

Panagiotis Charalampous said:

Hi fxwisdom1@gmail.com,

You have written the functions but you do not handle the events anywhere. Modify your OnStart as below

        protected override void OnStart()
        {
            Positions.Opened += OnPositionsOpened;
            Positions.Modified += OnPositionsModified;
            Positions.Closed += OnPositionsClosed;
        }

Best Regards,

Panagiotis

Woot Wooott looks like it's working!!!

Thank you Panagiotis!