eklon.sousa@gmail.com
29 Nov 2018, 16:38

I just mean that it changed. It worked fine before the update. Not a major issue, but it changed.

eklon.sousa@gmail.com
29 Nov 2018, 16:37 ( Updated at: 21 Dec 2023, 09:21 )

RE:

Panagiotis Charalampous said:

Hi Eklon,

I checked the Equidistant Price Channel and there is no problem in drawing it in any direction. Can you please explain what do you mean by providing exact steps to reproduce? Maybe you meant something else?

Best Regards,

Panagiotis

eklon.sousa@gmail.com
29 Nov 2018, 16:24

RE:

Panagiotis Charalampous said:

Hi Eklon,

We released an update today. Can you check if you have received it?

Best Regards,

Panagiotis

Yes. I Got it. Thanks for your support

eklon.sousa@gmail.com
28 Nov 2018, 04:32

RE:

Panagiotis Charalampous said:

Hi Eklon,

We are aware of this issue and will be fixed soon.

Best Regards,

Panagiotis

Hi!

Any news about this fix?

eklon.sousa@gmail.com
28 Nov 2018, 04:29

RE:

damian8 said:

please!

Yeah... it would be great...but...no response so far.

eklon.sousa@gmail.com
31 Oct 2018, 16:00

RE:

Panagiotis Charalampous said:

Hi Elkon,

Thanks. Can you also try on 3.3 and let us know if you experience the same problem?

Best Regards,

Panagiotis

Hi Panagiotis,

I`m using the latest version my broker provides. I`m using in live accounts.

Is the 3.3 some beta version?

eklon.sousa@gmail.com
31 Oct 2018, 15:45

RE:

Panagiotis Charalampous said:

Hi Elkon,

Which version do you use? 3.0  or 3.3?

Best Regards,

Panagiotis

Version 3.0

eklon.sousa@gmail.com
30 Oct 2018, 19:14

So as insert a function to "schedule" the breakeven point while using pending orders.

eklon.sousa@gmail.com
30 Oct 2018, 17:06

RE:

Panagiotis Charalampous said:

Hi Eklon,

We managed to reproduce the behavior. We will fix it in one of the following versions of cTrader.

Best Regards,

Panagiotis

Thank you!

eklon.sousa@gmail.com
30 Aug 2018, 15:18

Hi,

It`s been a long time since the last update.

Did you plan to modify C-Trader for this feature ? It wil be great for an update. A lot of strategies use two or more indicator in the same subwindows.

Thanks

eklon.sousa@gmail.com
20 Aug 2018, 17:45

RE:

Panagiotis Charalampous said:

Hi Eklon,

Which platform do you use? Desktop, Web? Can you send troubleshooting information (Ctrl+Alt+Shift+T, put the link of the discussion in the text and press submit)?

Best Regards,

Panagiotis

Hi!

I'm using desktop plataform.

I've sent a lot of times today and last week, but I didn't have this thread open yet. But I've sent one right now. If you filter by my C-Trader Id you will find all

eklon.sousa@gmail.com
28 May 2018, 15:57

RE:

Astroke said:

I'm with you, the worst I think is that the problem has always been (2013). 3.0 relesad next week i hope for you they fix this issues

I was expecting that was a new issue for them. But worse than a old issue is that they still think as a normal thing, as Panagiotis said. They will never fix it

eklon.sousa@gmail.com
28 May 2018, 13:34

RE:

Astroke said:

I do not trade with Chartist, so I'm not worried about this bug but if you invest with the trend line and price channel this platform can not be profitable for you.

Sure, Astroke. For you there is no impact.

But for all those who use technical analysis is a completly untrustable plataform. This is the main point that SpotWare team must understand. I don't know how many traders who use C-Trader use technical analyzis , but for them, with this bug this plataform is unprofitable.

eklon.sousa@gmail.com
28 May 2018, 11:59

RE:

Astroke said:

Hi,

 

http://vote.spotware.com/forums/229166-ideas-and-suggestions-for-ctrader-and-calgo/suggestions/32963164-fix-different-representations-of-trendlines-on-dif

 

Its an really old bug... since 2013.

yes absolutely it is a bug.
I didn't know bout this old bug record.
But the only way to Spotware correct it is understanding that isn't normal thing . It is a serious issue that for me that make lose any confiability and make me look to another trading plataforms.

eklon.sousa@gmail.com
24 May 2018, 18:08

RE:

Panagiotis Charalampous said:

Hi Eklon,

I don't see any problem. This is expected when the scale of the Y Axis changes.

Best Regards,

Panagiotis

Hi Panagiotis,

There is a problem, for sure.

If I'm following a trend in H1, but using M2 to open my orders, how can be right to change this parameters that I'm using with lower timeframes? It need to stay the same in every timeframe. A trend line dosen't change depending on the timeframe

In MT4 plataform this such of repainting do not happen. And it can't happen anyway. .There is no function at all if the trend line change accordingly with timeframes. It is related to prices and times, not to axis or timeframes.

eklon.sousa@gmail.com
24 May 2018, 17:31

Just sent the link /forum/ctrader-support/12968 thru CTRL ALT SHIT T

eklon.sousa@gmail.com
10 May 2018, 20:18

RE:

Panagiotis Charalampous said:

Hi eklon.sousa@gmail.com,

You must have noticed that we usually avoid committing on dates :) We will roll out as soon as we make sure that we have a stable product. And the community's help in reporting issues is accelerating this process, therefore in much appreciated.

PS: We have managed to reproduce your issue and our engineers are working on fixing it.

Best Regards,

Panagiotis 

Hi Panagiotis!

How are you?

I'm really enjoying the version 3.0 specially the higher tick charts.

I know that you guys avoid committing on dates and that's fine. I just want to know if you have any information about the test and how the version 3 is going maybe to see forecast or next steps for the version 3. I'm waitiing for it!

Thank you so much!

eklon.sousa@gmail.com
09 Mar 2018, 16:53

RE:

Panagiotis Charalampous said:

Hi eklon.sousa@gmail.com,

You must have noticed that we usually avoid committing on dates :) We will roll out as soon as we make sure that we have a stable product. And the community's help in reporting issues is accelerating this process, therefore in much appreciated.

PS: We have managed to reproduce your issue and our engineers are working on fixing it.

Best Regards,

Panagiotis 

Ok thank you!

Is possible to connect to my broker using Beta version? This will help to test further

eklon.sousa@gmail.com
09 Mar 2018, 16:42

RE:

Panagiotis Charalampous said:

Hi eklon.sousa@gmail.com,

Could you please send us some troubleshooting information regarding this issue. When it happens again, please press Ctrl+Alt+Shift+T and submit the form that will pop up. In the text box, please put the link to this discussion.

Best Regards,

Panagiotis

Done.

Sorry for all those messages but I want to make sure every detail reach you there.

Panagiotis, how long do you expect to take this Beta version before rollout to brokers?

eklon.sousa@gmail.com
06 Mar 2018, 14:00

RE:

Panagiotis Charalampous said:

Hi eklon.sousa@gmail.com,

Thanks for reporting this. Can you please tell us the tick chart you are using?

Best Regards,

Panagiotis

Hi Panagiotis!

I've tried and faced this issue with T100, T150, T200 and T250. I didn't try the others.

Some times even the plataform restart didn't solve it.