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Hyperion
05 Mar 2021, 10:01
RE: RE:
summerd.evon40 said:
You could unlink your account from your cTID by moving your cursor on the cloud Symbol and clicking on the x button which will appear in the place of the cloud. Then you can login to your trading account and your other cTID to link them.
Thank you for the tip, but it seems the option is no longer there (in cTrader 3.8). I remember some time earlier one could log in to a trading account with its number and password, now it seems the only available option is to log in through cTID.
@Hyperion
Hyperion
11 Sep 2020, 13:56
RE:
Hi Panagiotis,
Thanks for a quick response. Yes, I use custom indicators, but the very same workspace didn't cause performance issues before last update (from 3.7 to 3.8). And practically nothing has changed on my side, neither hardware-wise nor software-wise.
Anyway, I sent the whole set of indicators via the email you provided. I hope we can clarify what causes this issue.
Cheers
@Hyperion
Hyperion
10 Sep 2020, 19:16
RE:
Hi Panagiotis,
I just did that.
After coming back from vacation I see that the problem of significantly decreased performance persists. I noticed some hotfix update in the meantime, but it didn't seem to change anything about the issue.
btw, in the Windows task manager cpu and ram usage for cTrader seems to be normal - cpu hovering around 3-9% (maybe it was a bit lower before the problem, I don't remember), and ram usage is less than 500MB.
Do you have any ideas how to improve the performance? Of course besides decreasing number of charts and indicators used ;) which btw isn't crazy and was running smooth before (ver. 3.7).
Cheers,
Tengu
@Hyperion
Hyperion
07 May 2020, 18:10
RE:
FYI, after last update (ca. two days ago) this zoom indi started working again. And that's interesting because earlier I've attempted many things to fix it and nothing worked (clean re-install of cTrader, fixing my .NET framework, and even upgrading Windows from 7 to 10).
@Hyperion
Hyperion
23 Feb 2020, 14:32
RE:
srubtsov said:
Which other indicators do you have on the chart?
Normally I've got a few of my own custom indicators in the template/workspace I use, but there is nothing in them that would interfere with scaling chart by this one. Besides, I replicated the issue with only this indicator added on the chart (see the video I posted before).
@Hyperion
Hyperion
14 Feb 2020, 09:25
RE:
Hi Panagiotis,
I've just installed Spotware Beta, logged in, it loaded my default workspace where I use that indicator, and it doesn't work properly, just as in my IC Markets cTrader. But when I opened a new chart and loaded template with this indi, it works ok. The same behavior on both platforms. Maybe the problem is with .NET Framework on my PC?
Here's a video demonstrating the behavior I'm talking about:
Best regards,
T
PanagiotisCharalampous said:
Hi Tengu,
I tried to reproduce this behavior on Spotware Beta but I could not. Rescaling seems to work even after I close and open cTrader. Can you provide exact steps to reproduce this issue or record a video demonstrating this behavior?
Best Regards,
Panagiotis
@Hyperion
Hyperion
14 Nov 2019, 09:29
I noticed something similar on my cTrader (IC Markets). For me the issue seems to be connected with auto-saving workspace. Manual saving templates and workspaces works fine (don't know about layouts, because I use the same all the time), but often when I change placement of horizontal lines on my charts (manually drawn) and close cTrader quickly after that, it doesn't remember/save changes. Is the autosave on timer? E.g. 5 minutes or something? Because when the interval between last changes to manually placed objects and exiting app is long enough everything is auto-saved properly.
@Hyperion
Hyperion
09 Jan 2019, 19:25
Hi,
After today's update I'm having (again) similar problem with my cTrader desktop - it's consuming much more RAM (over 1GB) and CPU (ca. 8-16%) than usually, which makes it sluggish and even unresponsive for a few seconds. Market orders seem to be going through rather normally, but they are shown on the screen with a few seconds delay (as is sound) and I can't be sure if the delay is in the processing of the order or just in showing the info. Anyway it's not performing well.
First time this happened was around the time this thread was started (after one of the updates). After the next updates issue seemed to be fixed, but now it's back again, and for me it almost makes cTrader unusable for live trading.
I suppose the issue is connected to the way indicators lines are drawn or redrawn, because I use a lot of custom indicators with a lot of lines (mostly WMAs (which calculated on Open of bar, not on close, to prevent unnecessary CPU usage), and overall, rather a lot of formulas in my indicators are re-calculed on each tick.
There are limits to the way I can optimize those indis, so it would be great if you fixed the issue on your side (I've been using the same indicators for over a year or more without an issue).
I can share my indicators if that helps resolve the problem.
I'm gonna paste the link to that thread in troubleshooting window in cTrader.
@Hyperion
Hyperion
23 Mar 2016, 23:06
kricka,
thanks for the reply. If we want something we have to push, so they know it's needed.
there are too many things under vote for one thing to really stand out, so if anybody wants the keyboard trading features in their cTrader, post here (in addition to voting).
We make this thread big enough, someone will notice :)
@Hyperion
Hyperion
19 Oct 2022, 18:36
RE:
Thanks a lot!
btw, Monthly time frame works better than Daily for an all-time high.
Cheers
PanagiotisChar said:
@Hyperion