jcr1818
12 Jul 2024, 12:40

RE: optimizing tick charts?

PanagiotisCharalampous said: 

Hi there,

Support for tick based candles will be added in a future release of the application.

Best regards,

Panagiotis

Ok sounds good. Do you have any idea when that will be? Weeks, months etc?

jcr1818
23 Jan 2024, 09:53 ( Updated at: 23 Jan 2024, 12:55 )

RE: RE: RE: synchronizes workspaces 4-5 times p.m.

Done today. It happens again!

PanagiotisCharalampous said: 

jcr1818 said: 

PanagiotisCharalampous said: 

Dear trader,

It sounds like a problem with your connection to the proxy server. Please send us some troubleshooting information the next time this happens? Paste a link to this discussion inside the text box before you submit it.

Best regards,

Panagiotis
 

Today it happens again. What kind of a proxy server do you mean? What do I need to look after in my system? I have a high speed connection and sometimes I use Express VPN (updated). What can I do? I need my information (who dissapears) for trading! I already have send you a troubleshooting 4-5 times on friday 19.01.23.

Dear jcr1818,

Unfortunately we have not received any reports with this link in the message. Next time, please make sure to paste a link to this discussion inside the text box before you submit it.

Best regards,

jcr1818
22 Jan 2024, 13:54 ( Updated at: 23 Jan 2024, 06:28 )

RE: synchronizes workspaces 4-5 times p.m.

PanagiotisCharalampous said: 

Dear trader,

It sounds like a problem with your connection to the proxy server. Please send us some troubleshooting information the next time this happens? Paste a link to this discussion inside the text box before you submit it.

Best regards,

Panagiotis
 

Today it happens again. What kind of a proxy server do you mean? What do I need to look after in my system? I have a high speed connection and sometimes I use Express VPN (updated). What can I do? I need my information (who dissapears) for trading! I already have send you a troubleshooting 4-5 times on friday 19.01.23.

jcr1818
19 Jan 2024, 10:34 ( Updated at: 21 Jan 2024, 11:24 )

RE: synchronizes workspaces 4-5 times p.m.

PanagiotisCharalampous said: 

Dear trader,

It sounds like a problem with your connection to the proxy server. Please send us some troubleshooting information the next time this happens? Paste a link to this discussion inside the text box before you submit it.

Best regards,

Panagiotis

 

I will do thx
 

jcr1818
19 Jan 2024, 10:34 ( Updated at: 21 Jan 2024, 11:24 )

RE: synchronizes workspaces 4-5 times p.m.

jcr1818
30 Dec 2023, 15:18

Being able to backtest on multiple timeframes at the same time is a very important option. It will be a good option and absolutely necessary. Sitting on just one chart and backtesting doesn't always make sense.

jcr1818
17 Feb 2023, 13:44 ( Updated at: 21 Dec 2023, 09:23 )

RE: Connection problem for me

amolinarotra said:

Hi do you get something like this ?

 

No, but today it`s totally hopeless. I need to close dawn my trades. It`s freezing, the indicators doesn`t uploade when I create a new workspace and so on. It`s still sync a lot and use a lot power.

jcr1818
26 Jul 2021, 13:42

RE:

amusleh said:

Hi,

No, for now, you can only see a single time frame chart on the cTrader back tester.

Ok. I hope it will be possible in the future - just like the same way they use on traders gym (think markets).

Best regards.

jcr1818
19 Mar 2021, 23:02

RE: 3.8 version

intraflay said:

After posting with my concerns over the moving of the time periods along with other tools, plus the non-visible "workspace" open now, what are people's thoughts? 

Panagiotis kindly responded and explained that a lot of traders requested for the time frame period buttons to be moved to the top to create more chart space - but as I explained, there were/are(!) a LOT of traders who liked them where they were... But just did not 'request for them to never be moved' in future versions. Browsing the forum again today, it's clear from a large number of posts that I am not alone in disliking this layout. 

Maybe getting a group of peoples opinions here together may make the overall feelings from cTrader's users clearer, rather than lots of different posts either praising or moaning about it!

There are some great new features in 4.0 which make our lives easier, such as the duplicate chart, speedier drawing shortcuts etc - a lot of which were a long time coming - and so I want to make it clear that I am not here just to bash Spotware and their team... I love the software. BUT, moving the basics around when so many are used to it for me is a huge no no, and even after a few days with it, I hate it more than the first. It feels as if someone has upgraded the sound system and given me another 100BHP in my car, but swapped the clutch and accelerator pedals around whilst they were doing it! 

Of course, the ultimate solution would be to have the choice; a "classic" layout, and then this "new" layout. 

But, IF, that's not possible, please vote, a simple yes or no;   YES, keep the current 4.0 layout, or NO, bring back the 3.8 layout.

Thanks

3,8 version was much easyer to work with.4.0 version is awful.

jcr1818
18 Mar 2021, 15:06

Many problems after this update

I`m totally agree with you also. Please look at my link:

jcr1818
02 Mar 2021, 00:43

RE:

PanagiotisCharalampous said:

Hi jcr1818,

This usually happens when cTrader is disconnected and connected again. cTrader needs to be synchronized with the server when connection is reestablished.

Best Regards,

Panagiotis 

Join us on Telegram

Ok, thanks for reply.

Best regards

jcr1818

jcr1818
01 Mar 2021, 22:05

RE:

PanagiotisCharalampous said:

Hi jcr1818,

Can you explain what do you mean with synchronization? 

Best Regards,

Panagiotis 

Join us on Telegram

Hi. There is a circle around the middle of the screen where there is some text showing, like "synchronization workspaces". This often happens when I shut down the client and where the text is specified.
In cases where the same thing happens in the middle of the trades, I only see the circle, candlesticks disappear and return to the chart after the sync.

jcr1818
27 Nov 2020, 23:16

RE: none indikators on demo chart

Yes it`s fine now. It could be very usefull knowing these mainrenance etc. A wish for the future: Could we get information from spotware in the forum or elsewhere when planning updates / shutdowns, especially on weekends? Many of us plan our time for analyzes, etc. on the weekends. Often we are several who meet.

Best regards

Jørgen Ries

PanagiotisCharalampous said:

Hi all, 

There was maintenance taking place over the weekend. Everything should be fine now.

Best Regards,

Panagiotis 

Join us on Telegram

jcr1818
20 Feb 2020, 15:51

RE:

PanagiotisCharalampous said:

Hi jcr1818,

Better post this in Jobs.

Best Regards,

Panagiotis 

Join us on Telegram

I`ll do. Thx.

jcr1818
03 Feb 2020, 09:52

RE:

PanagiotisCharalampous said:

Hi jcr1818,

We removed the multi-chart mode and we changed the timeframe labels to make the chart tabs smaller and allow cTrader to display more chart tabs. You can still use multi-chart mode from the line studies tools.

Best Regards,

Panagiotis 

Join us on Telegram

Hey and thanks for reply. You say line studies tools? Will you please make a screenshot? :)

jcr1818
02 Feb 2020, 15:47

RE: RE:

jcr1818 said:

PanagiotisCharalampous said:

Hi jcr1818,

We are currently fixing some bugs that might have caused this issue. Please check the next update of Spotware cTrader Beta 3.7 and let us know if the issue still exists.

Best Regards,

Panagiotis 

Join us on Telegram

I appreciate that. Thx.

Now It works very well again.

Regards.

 

jcr1818
29 Dec 2019, 01:15

RE:

PanagiotisCharalampous said:

Hi jcr1818,

We are currently fixing some bugs that might have caused this issue. Please check the next update of Spotware cTrader Beta 3.7 and let us know if the issue still exists.

Best Regards,

Panagiotis 

Join us on Telegram

I appreciate that. Thx.

 

jcr1818
24 Dec 2019, 01:13

RE: RE:

kerrifox19 said:

What exactly do you want to know?

Well, I need these indicators to work, as they did before updating to version 3.7.

jcr1818
21 Dec 2019, 14:49

No respons at all ?

jcr1818
12 Dec 2019, 14:42

RE:

PanagiotisCharalampous said:

Hi jcr1818,

I am not sure I understood which click do you mean. Where did you click to maximize the window and how did this change in 3.7? Maybe you can share a screenshot as well.

Best Regards,

Panagiotis 

Join us on Telegram

Here`s a screenshot. Normally there is 3 symbols in the right upper corner of the window. Now the maximine button (in the middle) are gone.

https://pasteboard.co/IKUjzqH.jpg

https://pasteboard.co/IKUjOID.jpg