Rah2012
11 Feb 2014, 03:04 ( Updated at: 23 Jan 2024, 13:15 )

RE:

Spotware said:

[Rah2012], please find QuickTrade Execution Settings in cTrader:

Thank you

Rah2012
10 Feb 2014, 11:27

RE:

Spotware said:

Thank you for your great suggestions. We will consider all of them.

Hello Spotware,

Can you also look into enabling clients to preset "Stop Loss" and "Take Profit" levels before a trade is open as a general option? The present functionality is great but is limited to first opening an order before you can enable and adjust these levels (SL & TP). Maybe you can also apply this to the "Trailing Stop" functionality as well. Please advise.

Rah2012
14 Oct 2013, 17:54

RE:

Spotware said:

You can see this information in the Journal tab. At the end of each session a file is created in the cAlgo/Journals/ folder

Thank you for the prompt response. I did view these log files prior to my previous correspondense but wasn't certain of its relevance to connectivity issues. Your post now gives me confirmation of this. Greatly appreciated.

Rah2012
14 Oct 2013, 12:59

RE:

cAlgo_Fanatic said:

We are investigating connection issues. We apologize for this inconvenience.

I seemed to have had some connectivity issues with my cAlgo platform at a specific time, my platform froze for 40 seconds at the exact time of a major economic news event. My question to you is: is there some sort of log file that shows the connectivity of the cTrader/cAlgo platform at any specific time? If so can you please direct me as to where these log files would be located so that I can check to see if I indeed did lose connectivity at a specific time?