rismayadi
25 Jul 2017, 20:31

An error occurred trying to download 'http://roboforex.ctrader.com/xTrader.application'.

Spotware said:

Dear wlife7380,

Thanks for posting your problem in the forum. Can you please send us the setup log file? It will help us determine what is the issue. You can send it at feedback@spotware.com alongside with a description of your problem.

Best Regards,

cTrader Team

 

To ctrader team, how solve this problem. The setup log file here:

The following properties have been set:
Property: [AdminUser] = true {boolean}
Property: [InstallMode] = HomeSite {string}
Property: [ProcessorArchitecture] = AMD64 {string}
Property: [VersionNT] = 6.2.0 {version}
Running checks for package 'Windows Imaging Component', phase BuildList
Looking up path for special folder 'WindowsFolder'
Running check with folder 'C:\Windows\system32' and file 'PhotoMetadataHandler.dll'
Attempting to find file 'C:\Windows\system32\PhotoMetadataHandler.dll'
File version is '6.3.9600.17746'
Setting value '6.3.9600.17746 {version}' for property 'VersionPMHdll32'
Looking up path for special folder 'WindowsFolder'
Running check with folder 'C:\Windows\SysWOW64' and file 'PhotoMetadataHandler.dll'
Attempting to find file 'C:\Windows\SysWOW64\PhotoMetadataHandler.dll'
File version is '6.3.9600.17746'
Setting value '6.3.9600.17746 {version}' for property 'VersionPMHdll64'
The following properties have been set for package 'Windows Imaging Component':
Property: [VersionPMHdll32] = 6.3.9600.17746 {version}
Property: [VersionPMHdll64] = 6.3.9600.17746 {version}
Running checks for command 'WindowsImagingComponent\wic_x86.exe'
Result of running operator 'ValueNotEqualTo' on property 'ProcessorArchitecture' and value 'Intel': true
Result of checks for command 'WindowsImagingComponent\wic_x86.exe' is 'Bypass'
Running checks for command 'WindowsImagingComponent\wic_x64.exe'
Result of running operator 'ValueNotEqualTo' on property 'ProcessorArchitecture' and value 'AMD64': false
Result of running operator 'VersionGreaterThanOrEqualTo' on property 'VersionPMHdll64' and value '6.0.5840.16388': true
Result of checks for command 'WindowsImagingComponent\wic_x64.exe' is 'Bypass'
'Windows Imaging Component' RunCheck result: No Install Needed
Running checks for package 'Windows Installer 3.1', phase BuildList
The following properties have been set for package 'Windows Installer 3.1':
Running checks for command 'WindowsInstaller3_1\WindowsInstaller-KB893803-v2-x86.exe'
Result of running operator 'VersionGreaterThanOrEqualTo' on property 'VersionMsi' and value '3.1': true
Result of checks for command 'WindowsInstaller3_1\WindowsInstaller-KB893803-v2-x86.exe' is 'Bypass'
'Windows Installer 3.1' RunCheck result: No Install Needed
Running checks for package 'Windows Installer 4.5', phase BuildList
Looking up path for special folder 'WindowsFolder'
Running check with folder 'C:\Windows\System32' and file 'msi.dll'
Attempting to find file 'C:\Windows\System32\msi.dll'
File version is '5.0.9600.16384'
Setting value '5.0.9600.16384 {version}' for property 'VersionMsiDll'
The following properties have been set for package 'Windows Installer 4.5':
Property: [VersionMsiDll] = 5.0.9600.16384 {version}
Running checks for command 'WindowsInstaller4_5\WindowsXP-KB942288-v3-x86.exe'
Result of running operator 'VersionGreaterThanOrEqualTo' on property 'VersionMsi' and value '4.5': true
Result of checks for command 'WindowsInstaller4_5\WindowsXP-KB942288-v3-x86.exe' is 'Bypass'
Running checks for command 'WindowsInstaller4_5\WindowsXP-KB958655-v2-x86-ENU.exe'
Result of running operator 'VersionGreaterThanOrEqualTo' on property 'VersionMsiDll' and value '4.5.6001.22299': true
Result of checks for command 'WindowsInstaller4_5\WindowsXP-KB958655-v2-x86-ENU.exe' is 'Bypass'
Running checks for command 'WindowsInstaller4_5\WindowsServer2003-KB942288-v4-x86.exe'
Result of running operator 'VersionGreaterThanOrEqualTo' on property 'VersionMsi' and value '4.5': true
Result of checks for command 'WindowsInstaller4_5\WindowsServer2003-KB942288-v4-x86.exe' is 'Bypass'
Running checks for command 'WindowsInstaller4_5\WindowsServer2003-KB958655-v2-x86-ENU.exe'
Result of running operator 'VersionGreaterThanOrEqualTo' on property 'VersionMsiDll' and value '4.5.6001.22299': true
Result of checks for command 'WindowsInstaller4_5\WindowsServer2003-KB958655-v2-x86-ENU.exe' is 'Bypass'
Running checks for command 'WindowsInstaller4_5\WindowsServer2003-KB942288-v4-x64.exe'
Result of running operator 'VersionGreaterThanOrEqualTo' on property 'VersionMsi' and value '4.5': true
Result of checks for command 'WindowsInstaller4_5\WindowsServer2003-KB942288-v4-x64.exe' is 'Bypass'
Running checks for command 'WindowsInstaller4_5\WindowsServer2003.WindowsXP-KB958655-v2-x64-ENU.exe'
Result of running operator 'VersionGreaterThanOrEqualTo' on property 'VersionMsiDll' and value '4.5.6001.22299': true
Result of checks for command 'WindowsInstaller4_5\WindowsServer2003.WindowsXP-KB958655-v2-x64-ENU.exe' is 'Bypass'
Running checks for command 'WindowsInstaller4_5\Windows6.0-KB958655-v2-x86.MSU'
Result of running operator 'VersionGreaterThanOrEqualTo' on property 'VersionMsiDll' and value '4.5.6001.22308': true
Result of checks for command 'WindowsInstaller4_5\Windows6.0-KB958655-v2-x86.MSU' is 'Bypass'
Running checks for command 'WindowsInstaller4_5\Windows6.0-KB958655-v2-x64.MSU'
Result of running operator 'VersionGreaterThanOrEqualTo' on property 'VersionMsiDll' and value '4.5.6001.22308': true
Result of checks for command 'WindowsInstaller4_5\Windows6.0-KB958655-v2-x64.MSU' is 'Bypass'
'Windows Installer 4.5' RunCheck result: No Install Needed
Running checks for package 'Microsoft .NET Framework 4 Client Profile (x86 and x64)', phase BuildList
Reading value 'Version' of registry key 'HKLM\Software\Microsoft\NET Framework Setup\NDP\v4\Client'
Read string value '4.6.00081'
Setting value '4.6.00081 {string}' for property 'DotNet40Client_TargetVersion'
The following properties have been set for package 'Microsoft .NET Framework 4 Client Profile (x86 and x64)':
Property: [DotNet40Client_TargetVersion] = 4.6.00081 {string}
Running checks for command 'DotNetFX40Client\dotNetFx40_Client_x86_x64.exe'
Result of running operator 'ValueEqualTo' on property 'InstallMode' and value 'HomeSite': true
Result of checks for command 'DotNetFX40Client\dotNetFx40_Client_x86_x64.exe' is 'Bypass'
Running checks for command 'DotNetFX40Client\dotNetFx40_Client_setup.exe'
Result of running operator 'ValueNotEqualTo' on property 'InstallMode' and value 'HomeSite': false
Result of running operator 'VersionGreaterThanOrEqualTo' on property 'DotNet40Client_TargetVersion' and value '4.0.30129': true
Result of checks for command 'DotNetFX40Client\dotNetFx40_Client_setup.exe' is 'Bypass'
'Microsoft .NET Framework 4 Client Profile (x86 and x64)' RunCheck result: No Install Needed
Launching Application.
URLDownloadToCacheFile failed with HRESULT '-2146697208'
Error: An error occurred trying to download 'http://roboforex.ctrader.com/xTrader.application'.
 

rismayadi
22 Jul 2017, 18:04

RE:

Spotware said:

Dear trader,

Thanks for your post. It is not clear if you refer to cTrader's built-in indicators or to a custom indicator developed by a community member. If the second case applies, it would be better to communicate with the developer directly or reference him to the post so that he can reply. If you are takling about a built-in indicator, please post some screenshots so we can investigate your problem.

Best Regards,

cTrader Team

To the ctrader team, how solve this problems in the installation of ctrader:

An error occurred trying to download 'http://roboforex.ctrader.com/xTrader.application'.

See the setup log file located at 'C:\Users\Acer\AppData\Local\Temp\VSD701.tmp\install.log' for more information

rismayadi
22 Jul 2017, 17:56

RE:

andreasach said:

Hello, 

 

Please post the contents of the log: "C:\Users\trader\AppData\Local\Temp\VSD9A5C.tmp\install.log" here.

In an attempt to speed things up, after you post the log contents, please run this link https://chrome.google.com/webstore/detail/clickonce-for-google-chro/eeifaoomkminpbeebjdmdojbhmagnncl?hl=en   from your google chrome.

The target link will install an add-on which provides click once installation functionality straight from the browser, once you have done that run the link  http://commexfx.ctrader.com/xTrader.application from your chrome browser.

 

To the ctrader expert or anyone who able, how solve this problems in the installation of ctrader:

An error occurred trying to download 'http://roboforex.ctrader.com/xTrader.application'.

See the setup log file located at 'C:\Users\Acer\AppData\Local\Temp\VSD701.tmp\install.log' for more information