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park
04 May 2017, 23:34
I have the same issue as well. I sent this to Pepperstone support so assume the Spotware also have it.
1. No Alerts that I create actually fire to alert me. Nor are they removed once price has crossed the alert line.
2. SOMETIMES I can create alerts. This part is not as specific but I can seem to create an alert that is a long way from current price if it previously fails closer to rice. However, even if an alert is created and price does cross the alert alert, it does not alert me and the alert stays on screen and is not removed.
3. If I can only create an alert a long way from price and I try to move the alert closer to current price by using drag and drop I get the error again and the alert is not moved.
4. Sometimes the alert line is only shown when I mouse over the actual line area.
This affects my trading and has increased my workload as my methodology relies on alerts which was why I chose cTrader.
@park
park
11 Dec 2017, 19:56
With the latest update, free chart moving without auto re-scaling is a great step forward but it's still so limited when we can't change the vertical zoom to our desired preferences.
If for some strange reason you can't do infinite vertical scrolling then please at least just add a few more levels to the current zoom options.
Another thing that would help is to overlay the tick volume area of the chart so that it does not take up chart real estate and it allows the chart to expand a little more vertically.
@park