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Dharaksa.pokpong
@Dharaksa.pokpong
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Dharaksa.pokpong

Cache data not available or corrupted

cTrader Desktop
23 Jul 2024, 12:29
 196
 7
Replies

Dharaksa.pokpong
28 Jul 2024, 19:53 ( Updated at: 29 Jul 2024, 05:14 )

RE: RE: RE: RE: RE: Cache data not available or corrupted

PanagiotisCharalampous said: 

Dharaksa.pokpong said: 

PanagiotisCharalampous said: 

Dharaksa.pokpong said: 

PanagiotisCharalampous said: 

Hi there,

Which version of cTrader do you use?

Best regards,

Panagiotis

Hi Panagiotis

it's the latest version so 5.0.28

Best,

Dha

Hi Dha,

Thank you. Could you please send us some troubleshooting information the next time this happens? Please paste a link to this discussion inside the text box before you submit it.

Best regards,

Panagiotis
 

Hi Panagiotis,

First of all, thank you for your attention. I have already submitted the form with a link to this forum. However, I saw that there is a link to download a older version of ctrader, thus, I downloaded yet it says this broker has been suspended. Is there any way for me to use the older version for now? 

Best,

Dha

Hi Dha,

No you cannot use an older version of cTrader at the moment.

Best regards,

Panagiotis

Hi Panagiotis,

Any updates from the troubleshooting team ?

Best,

Dha

@Dharaksa.pokpong

Dharaksa.pokpong
24 Jul 2024, 10:41 ( Updated at: 25 Jul 2024, 05:21 )

RE: RE: RE: Cache data not available or corrupted

PanagiotisCharalampous said: 

Dharaksa.pokpong said: 

PanagiotisCharalampous said: 

Hi there,

Which version of cTrader do you use?

Best regards,

Panagiotis

Hi Panagiotis

it's the latest version so 5.0.28

Best,

Dha

Hi Dha,

Thank you. Could you please send us some troubleshooting information the next time this happens? Please paste a link to this discussion inside the text box before you submit it.

Best regards,

Panagiotis
 

Hi Panagiotis,

First of all, thank you for your attention. I have already submitted the form with a link to this forum. However, I saw that there is a link to download a older version of ctrader, thus, I downloaded yet it says this broker has been suspended. Is there any way for me to use the older version for now? 

Best,

Dha

@Dharaksa.pokpong

Dharaksa.pokpong
24 Jul 2024, 06:29 ( Updated at: 24 Jul 2024, 07:58 )

RE: Cache data not available or corrupted

PanagiotisCharalampous said: 

Hi there,

Which version of cTrader do you use?

Best regards,

Panagiotis

Hi Panagiotis

it's the latest version so 5.0.28

Best,

Dha

@Dharaksa.pokpong
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