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ctid269303
@ctid269303
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ctid269303
09 Dec 2016, 13:49

Still no change here.  30 minutes delay on price alerts.  Useless.

@ctid269303

ctid269303
30 Nov 2016, 18:10

RE: RE:

cloesd said:

 

 

cloesd said:

Hi,

 

Sorry for late reply: 

 

Please see image for details. I will submit to spotware feedback aswell:

 

http://imgur.com/a/5MMb9

 

 

As you can see price hit the target 3 minutes before I got an alert. By the time I got the alert and looked at the trade, trade was already long gone.

It seems to only occur during times of high 'load' like during news releases, or during market opening minutes.

 

 

 

 

Did u ever receive a reply for this or sort it?

 

I have same issue demoing cTrader with IC Markets.  Alerts were working for a couple of days and now they notify at least 30 minutes after the event.

Pairs traded - GBPJPY/EURUSD

Cheers

@ctid269303
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