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emaile2008
@emaile2008
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emaile2008

cTrader latest version disconnecting problem

cTrader Desktop
05 Sep 2024, 03:41
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 6
Replies

emaile2008
05 Sep 2024, 11:26 ( Updated at: 05 Sep 2024, 11:27 )

RE: cTrader latest version disconnecting problem

PanagiotisCharalampous said: 

Hi there,

Could you please send us some troubleshooting information the next time this happens? Please paste a link to this discussion inside the text box before you submit it.

Best regards,

Panagiotis


 

Solved it by re install ctrader

@emaile2008

emaile2008
05 Sep 2024, 03:41 ( Updated at: 05 Sep 2024, 04:43 )

Hi 

cTrader desktop keeps disconnecting/reconnecting every about 5 mins

Internet is fine i check broswer youtube anything else its working fine only ctrader disconnects

When it is disconnected it will not re connect unless i switch wifi off/on again

 

@emaile2008
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