ctid7986104
05 Nov 2024, 13:20
( Updated at: 05 Nov 2024, 13:37 )
cTrader 5.0.40 Desktop Issues
Since Saturday 2 November the cTrader desktop v5.0.40 has been unstable. Some trades over the weekend could not be closed and showed as POSITION_LOCKED; WorkSpaces are not saving as the button is inactive; cannot download statements as the button is inactive; indicator/drawings and changes disappear when the cTrader desktop is closed.
These issues are being echoed on the Telegram group, https://t.me/cTrader_Official, but there is no communication from cTrader on what the issue is or when it is expected to be resolved. Where do your customers see the status of your platform or if these issues are being addressed?
ctid7986104
05 Nov 2024, 13:20 ( Updated at: 05 Nov 2024, 13:37 )
cTrader 5.0.40 Desktop Issues
Since Saturday 2 November the cTrader desktop v5.0.40 has been unstable. Some trades over the weekend could not be closed and showed as POSITION_LOCKED; WorkSpaces are not saving as the button is inactive; cannot download statements as the button is inactive; indicator/drawings and changes disappear when the cTrader desktop is closed.
These issues are being echoed on the Telegram group, https://t.me/cTrader_Official, but there is no communication from cTrader on what the issue is or when it is expected to be resolved. Where do your customers see the status of your platform or if these issues are being addressed?
@ctid7986104