sivajimarketwizard
15 May 2024, 08:37

RE: RE: RE: RE: RE: RE: RE: RE: RE: RE: Issue in "Modifying" Positions/Pending Orders in Ctrader Desktop

PanagiotisCharalampous said: 

sivajimarketwizard said: 

PanagiotisCharalampous said: 

sivajimarketwizard said: 

Spotware said: 

sivajimarketwizard said: 

sivajimarketwizard said: 

PanagiotisCharalampous said: 

sivajimarketwizard said: 

PanagiotisCharalampous said: 

Hi there,

Can you share a screenshot demonstrating what you are looking at?

Best regards,

Panagiotis

When attempting to click on "Modify Position," there's no response or display. The same issue occurs when trying to click on "Modify Order" for Pending Orders. Overall, the "Modify" function isn't functioning.

Hi there, 

Make sure the form does not open on an external display that has been disconnected. Try also restarting cTrader and your pc.

Best regards,

Panagiotis

I tried everything you mentioned. I've been facing the issue for 10 days. So, in between, I switched off my laptop many times. I don't think it's a problem with the PC. Also, I reinstalled cTrader. But still facing the same issue. Just don't know how to solve it. Desperately need help brother.

The issue is still not resolved.Kindly have a look at this. 

Hi there,

Can you please record a video demonstrating this happening? Also in the video, please show the Display Settings open showing that there is only one screen used by your computer.

Best regards,

Panagiotis

How can I send the video here related to the problem ? It is not accepting files from my PC and even Google drive link 

Hi there, 

If you have trouble sending a video, please send it to community@ctrader.com

Best regards,

Panagiotis

I have already sent them an email regarding the issue, but I have not received any reply.
Here is the screenshot
I urgently need assistance; I have been dealing with this issue for quite some time now.

Hi there,

Can you try closing cTrader, removing all contents from this folder and restart cTrader? Let me know if it resolves the problem.

c:\Users\user_name\AppData\Roaming\Spotware\

Best regards,

Panagiotis

Yeah, It's working fine now…..Thank you soo much Panagiotis

sivajimarketwizard
14 May 2024, 16:26

RE: RE: RE: RE: RE: RE: RE: RE: Issue in "Modifying" Positions/Pending Orders in Ctrader Desktop

PanagiotisCharalampous said: 

sivajimarketwizard said: 

Spotware said: 

sivajimarketwizard said: 

sivajimarketwizard said: 

PanagiotisCharalampous said: 

sivajimarketwizard said: 

PanagiotisCharalampous said: 

Hi there,

Can you share a screenshot demonstrating what you are looking at?

Best regards,

Panagiotis

When attempting to click on "Modify Position," there's no response or display. The same issue occurs when trying to click on "Modify Order" for Pending Orders. Overall, the "Modify" function isn't functioning.

Hi there, 

Make sure the form does not open on an external display that has been disconnected. Try also restarting cTrader and your pc.

Best regards,

Panagiotis

I tried everything you mentioned. I've been facing the issue for 10 days. So, in between, I switched off my laptop many times. I don't think it's a problem with the PC. Also, I reinstalled cTrader. But still facing the same issue. Just don't know how to solve it. Desperately need help brother.

The issue is still not resolved.Kindly have a look at this. 

Hi there,

Can you please record a video demonstrating this happening? Also in the video, please show the Display Settings open showing that there is only one screen used by your computer.

Best regards,

Panagiotis

How can I send the video here related to the problem ? It is not accepting files from my PC and even Google drive link 

Hi there, 

If you have trouble sending a video, please send it to community@ctrader.com

Best regards,

Panagiotis

I have already sent them an email regarding the issue, but I have not received any reply.
Here is the screenshot
I urgently need assistance; I have been dealing with this issue for quite some time now.

sivajimarketwizard
10 May 2024, 05:12

RE: RE: RE: RE: RE: RE: Issue in "Modifying" Positions/Pending Orders in Ctrader Desktop

Spotware said: 

sivajimarketwizard said: 

sivajimarketwizard said: 

PanagiotisCharalampous said: 

sivajimarketwizard said: 

PanagiotisCharalampous said: 

Hi there,

Can you share a screenshot demonstrating what you are looking at?

Best regards,

Panagiotis

When attempting to click on "Modify Position," there's no response or display. The same issue occurs when trying to click on "Modify Order" for Pending Orders. Overall, the "Modify" function isn't functioning.

Hi there, 

Make sure the form does not open on an external display that has been disconnected. Try also restarting cTrader and your pc.

Best regards,

Panagiotis

I tried everything you mentioned. I've been facing the issue for 10 days. So, in between, I switched off my laptop many times. I don't think it's a problem with the PC. Also, I reinstalled cTrader. But still facing the same issue. Just don't know how to solve it. Desperately need help brother.

The issue is still not resolved.Kindly have a look at this. 

Hi there,

Can you please record a video demonstrating this happening? Also in the video, please show the Display Settings open showing that there is only one screen used by your computer.

Best regards,

Panagiotis

How can I send the video here related to the problem ? It is not accepting files from my PC and even Google drive link 

sivajimarketwizard
07 May 2024, 15:33

RE: RE: RE: RE: Issue in "Modifying" Positions/Pending Orders in Ctrader Desktop

sivajimarketwizard said: 

PanagiotisCharalampous said: 

sivajimarketwizard said: 

PanagiotisCharalampous said: 

Hi there,

Can you share a screenshot demonstrating what you are looking at?

Best regards,

Panagiotis

When attempting to click on "Modify Position," there's no response or display. The same issue occurs when trying to click on "Modify Order" for Pending Orders. Overall, the "Modify" function isn't functioning.

Hi there, 

Make sure the form does not open on an external display that has been disconnected. Try also restarting cTrader and your pc.

Best regards,

Panagiotis

I tried everything you mentioned. I've been facing the issue for 10 days. So, in between, I switched off my laptop many times. I don't think it's a problem with the PC. Also, I reinstalled cTrader. But still facing the same issue. Just don't know how to solve it. Desperately need help brother.

The issue is still not resolved.Kindly have a look at this. 

sivajimarketwizard
02 May 2024, 13:46

RE: RE: RE: Issue in "Modifying" Positions/Pending Orders in Ctrader Desktop

PanagiotisCharalampous said: 

sivajimarketwizard said: 

PanagiotisCharalampous said: 

Hi there,

Can you share a screenshot demonstrating what you are looking at?

Best regards,

Panagiotis

When attempting to click on "Modify Position," there's no response or display. The same issue occurs when trying to click on "Modify Order" for Pending Orders. Overall, the "Modify" function isn't functioning.

Hi there, 

Make sure the form does not open on an external display that has been disconnected. Try also restarting cTrader and your pc.

Best regards,

Panagiotis

I tried everything you mentioned. I've been facing the issue for 10 days. So, in between, I switched off my laptop many times. I don't think it's a problem with the PC. Also, I reinstalled cTrader. But still facing the same issue. Just don't know how to solve it. Desperately need help brother.

sivajimarketwizard
01 May 2024, 14:50 ( Updated at: 02 May 2024, 07:04 )

RE: Issue in "Modifying" Positions/Pending Orders in Ctrader Desktop

PanagiotisCharalampous said: 

Hi there,

Can you share a screenshot demonstrating what you are looking at?

Best regards,

Panagiotis

When attempting to click on "Modify Position," there's no response or display. The same issue occurs when trying to click on "Modify Order" for Pending Orders. Overall, the "Modify" function isn't functioning.