I only had one account from only one broker which was linked to my cTID.
I asked the broker delink my account from my cTID, and the account was closed and delinked as requested.
I was then able to successfully delete my linked account from a list of account of my cTID page, and currently my cTID shows no account at all associated with my cTID. In other words, the number of a trading account stands at zero.
The broker also said that it had no control over my cTID including erasure thereof, and told me to contact cTrader Team or Support instead.
I sent multiple emails to cTrader support but they have yet to give me back any replies, although it has been a few days since.
Does it normally take long to delete cTID by cTrader support and should I just wait in a continued manner?
If you can, please share some experience of yours in deletion of cTID you did not need and use in the past.
pharmabc123@gmail.com
10 Apr 2024, 06:57 ( Updated at: 10 Apr 2024, 10:32 )
RE: How may I delete my cTrader ID
Hello, thank you for an answer.
I only had one account from only one broker which was linked to my cTID.
I asked the broker delink my account from my cTID, and the account was closed and delinked as requested.
I was then able to successfully delete my linked account from a list of account of my cTID page, and currently my cTID shows no account at all associated with my cTID. In other words, the number of a trading account stands at zero.
The broker also said that it had no control over my cTID including erasure thereof, and told me to contact cTrader Team or Support instead.
I sent multiple emails to cTrader support but they have yet to give me back any replies, although it has been a few days since.
Does it normally take long to delete cTID by cTrader support and should I just wait in a continued manner?
If you can, please share some experience of yours in deletion of cTID you did not need and use in the past.
Thank you
@pharmabc123@gmail.com