I have been having the same issues for about a month now. I have contacted Spotware multiple times with error logs and support tickets. I have live accounts with two broker's and it happens on both so do not see how it can be a broker issue. I have had a reply from Spotware asking for more info, and other than that, NOTHING.....
My Brokers were a great help trying to get some answers from Spotware in the beginning, but then Spotware support just stopped replying.
I have tried both cTID and account credential login and the drop outs keep happening.
There is also a problem with connecting accounts to MyFXbook now, so wonder if it is related???
Krecha99
06 Oct 2016, 23:07
I have been having the same issues for about a month now. I have contacted Spotware multiple times with error logs and support tickets. I have live accounts with two broker's and it happens on both so do not see how it can be a broker issue. I have had a reply from Spotware asking for more info, and other than that, NOTHING.....
My Brokers were a great help trying to get some answers from Spotware in the beginning, but then Spotware support just stopped replying.
I have tried both cTID and account credential login and the drop outs keep happening.
There is also a problem with connecting accounts to MyFXbook now, so wonder if it is related???
@Krecha99