Replies

katsumi.achi
04 May 2016, 12:00

// What I did are;

1. Created about 14 workspaces. The names of workspaces are like 'AUDJPY', 'AUDUSD', ....''.
2. Each workspace had 6 charts. Monthly chart, Weekly chart, Daily chart, 4 hour chart, 1 hour chart, 15 min chart.
3. No indicators except Autopivot were added. Autopivot were added only on some 1 hour charts and 15 min charts.
4. The objects I added are Horizontal Lines, Trendlines, Andrew Pitchforks, Boxes, Circles.
5. This set up of 14 workspaces worked fine for several days.
6. A weird thing happened suddenly when changing the workspace. 
   Workspace would not change for some reason.
   Still there I can see all the names of workspaces in the pulldown menu of 'Workspace'.
7. I found 'EURUSD' chart detached and running while I am viewing 'AUDJPY' workspace charts.
   This should not happen because I created so each workspace is for each currency pair.
8. I manually closed the detached every 'EURUSD' chart on all the workspaces.
9. The problem seemed fixed, and selecting Workspace became possible.
10. Then suddenly ANOTHER problem happened. I could not change the workspace.
11. I tried to change the Workspace, but I only get the error "An error occurred during logging to cTID.".


// My Intenet connection when these problems happened were;

Packet Loss: less than 1 %
Download Speed: More than 30Mbps
Upload Speed: More than 3Mbps

Please help!!!


@katsumi.achi