Replies

77ty7th
12 Feb 2024, 14:44 ( Updated at: 13 Feb 2024, 06:51 )

RE: Withdrawal and Deposit of Funds by Strategy Provider While Trades are Open Causing Losses to Copiers

PanagiotisCharalampous said: 

Hi Kevin,

This is clearly described in the help files, therefore the strategy providers should be fully aware of how cTrader Copy works

https://help.ctrader.com/ctrader-copy/?h=equity#equity-to-equity-ratio

Best regards,

Panagiotis

Hi Panagiotis,

I believe the strategy provider RNfXph either may not have read your help file on equity-to-equity ratio or may have read it but does not full comprehend it because he/she had made withdrawals and deposits multiple times between 01-Feb an 02-Feb while trades were open causing considerable losses to his/her copiers.

Also I have read your help file on how equity-to-equity ratio works, and it does not highlight specifically to strategy providers that withdrawing funds from or depositing funds to their strategy account while trades are open  may cause losses to their copiers' accounts. Therefore even if the strategy provider is aware that the platform automatically recalculates their equity and adjusts current open positions and future trades according to the equity-to-equity model, the strategy provider may not be aware that this may result in losses for his/her copiers.

Regards,
Kevin Wan


@77ty7th