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Replies
marc.lerouzo
31 May 2024, 07:37
RE: location problem
i agree i also see only white screen but when i used my VPN to simulate a european location it works fine !!
i am really not sure what Ctrader developers are doing now ! .. we can't mess with realtime money trading platform ..
it has been now more than 4 hours with the Ctrader web interface giving a white screen, this is rediculus as we are talking about online realtime money trading platform not an online gaming platform ..
we need to understand what is causing this unplanned downtime and get assurance about our money and any losses we may have incountered during the downtime ! .. Spotware must work on increasing their platform reliability
@marc.lerouzo
marc.lerouzo
31 May 2024, 07:37
RE: location problem
i agree i also see only white screen but when i used my VPN to simulate a european location it works fine !!
i am really not sure what Ctrader developers are doing now ! .. we can't mess with realtime money trading platform ..
it has been now more than 4 hours with the Ctrader web interface giving a white screen, this is rediculus as we are talking about online realtime money trading platform not an online gaming platform ..
we need to understand what is causing this unplanned downtime and get assurance about our money and any losses we may have incountered during the downtime ! .. Spotware must work on increasing their platform reliability
@marc.lerouzo
marc.lerouzo
24 Dec 2023, 23:38
Support Osx Ctrader.app
Hello, it would be really helpful to add CTrader.app support for Osx 10.13 high sierra and Osx 10.14 Mojave.
I was impatiently waiting for this application and I admit that I am very disappointed not to be able to install it on Osx 10.14...
Could you add support in future updates??
Sincerely.
Mark
@marc.lerouzo
marc.lerouzo
18 Nov 2023, 19:37
( Updated at: 20 Nov 2023, 07:06 )
Technical problems ans Suggestions
Technical problems and suggestions
16 Nov 2023, 14:36
Hello , I would like to know if I am an isolated case. I connect to Ctrader Web on my 2 macs and I encounter several problems.
The platform has many assets, it is frankly good.
But there are some major operating problems:
- Very frequent disconnection/reconnection on the various servers (I should point out that I have fiber optics). The average latency is 18ms/2ms, but this varies very erratically, sometimes as much as 50ms/10ms. Tests carried out on Chrome/Opera/Firefox/Brave browsers.
- Frequent freezes.
- CPU running abnormally at 60-75% when even a single indicator is set up on a graph. This is not the case with drawings, for example. Even when indicators are removed, freezes still occur. It's not normal for an AppWeb to demand so many resources...
It would also be nice to be able to :
-change the color of Heiken-Hashi candles.
-draw linear regression channels.
Are you preparing a Desktop version for Mac and Linux?
Best regards. Marc
@marc.lerouzo
marc.lerouzo
31 May 2024, 07:37
RE: RE: location problem
@marc.lerouzo