philllthetrader
11 Feb 2016, 11:15

I've been having multiple disconnections every day for a week or so. I've only been using cTrader for about a month, the first couple of weeks on demo which connects to Singapore on my computer & didn't disconnect once. When I went live is when my troubles started. If you look at the Frequent Disconnects thread you'll see It appears the problem is with the New York 2 proxy server part of the equation. That's where everyone appears to connect.

I've tried the web based cTrader platform & that disconnects pretty much as often as the pc based platform. I've been trading with both platforms open to be able to manage my trades reliably.

I notice tonight I haven't had a single disconnect :) Maybe it's fixed

Any money I've lost isn't because of the connection, it's because I was silly enough to trade the wrong direction

Cheers

Phil

philllthetrader
08 Feb 2016, 12:14

Has there been a fix for this yet? I'm connected through the New York 2 proxy server as well & get multiple disconnects every day. Makes no difference if it's wired or wireless connection

It's ridiculous having this problem. A brilliant trading platform destroyed by connection issues