Why I Can't add an Avatar to my account in ctdn ?

Created at 18 Jul 2014, 22:05
How’s your experience with the cTrader Platform?
Your feedback is crucial to cTrader's development. Please take a few seconds to share your opinion and help us improve your trading experience. Thanks!
AY

aysos75

Joined 28.09.2013

Why I Can't add an Avatar to my account in ctdn ?
18 Jul 2014, 22:05


I Can't add a photo to my account in ctdn why ?


@aysos75
Replies

Spotware
06 Aug 2014, 12:33

We are aware of this issue. We plan to fix it.


@Spotware

aysos75
11 Sep 2014, 23:48

How about time to fix that problem ?


@aysos75

kricka
13 Sep 2014, 02:46

Waiting for a fix too :)


@kricka

Spotware
18 Sep 2014, 09:53

The issue has been fixed. Please reupload your avatars.


@Spotware

kricka
01 Oct 2014, 05:05

RE:

Spotware said:

The issue has been fixed. Please reupload your avatars.

There is still a few problems with uploading an Avatar.

We need to know what kind of format that is accepted, jpg, gif, png etc.

My Avatar is out of proportions as you can see on my upload, not presenting the true size of the picture.

There should be two choices when uploading an Avatar.

1. Fit to the size of the allowed size of the Avatar window.

2. Keep aspect ratio intact when uploading a picture.

In my case I would have chosen #2.


@kricka