Technology Problems
Created at 22 Feb 2013, 12:48
Technology Problems
22 Feb 2013, 12:48
Indicators not working
Screen freezes regularly
Incompatible variouable declarations Volume express as Long or Int on different base object attributes of Position in different places and requires cast
Robots regularly just stop for no apparent reason
Replies
Spotware
11 Dec 2013, 15:07
RE:
fullmonte said:
Incompatible variouable declarations Volume express as Long or Int on different base object attributes of Position in different places and requires cast
We've fixed this in the new trading API. New methods accept volume parameter of type long.
@Spotware
cAlgo_Fanatic
22 Feb 2013, 16:31
Hello fulmonte,
We apologize for this inconvenience. Please find a workaround solution for indicators here: /forum/indicator-support/505?page=2#1.
We will investigate if there are any issues causing the platform to freeze. If possible send us an email to engage@ctrader.com with the following information: name of the platform you are using (top Menu->Help->About cAlgo. e.g. Spotware cAlgo), your account number as well as the pc specs. It will also help if you can send us the code you use for the robots.
For pc specs:
on the command prompt of windows (run as administrator
run this command
msinfo32 /nfo c:\Information.nfo
locate this file and send it to us.
Regards,
@cAlgo_Fanatic