Ctrader indicators and Cbots doesn't appear in the chart

Created at 17 Apr 2024, 11:57
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touitiaures

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Joined 17.04.2024

Ctrader indicators and Cbots doesn't appear in the chart
17 Apr 2024, 11:57

Hello, 
I have downloaded this indicator and many others trying to apply on my chart, but when I do nothing appear in my chart:
https://ctrader.com/algos/indicators/show/2305
 

and this what supposed to be shown:

and even for cbots, this should show a menu here but it doesn't:
 

https://ctrader.com/algos/cbots/show/3717

@touitiaures
Replies

PanagiotisCharalampous
18 Apr 2024, 05:58

Hi there,

It works fine for me. Check your Automate tab in case there is any useful information there.

Best regards,

Panagiotis

@PanagiotisCharalampous

touitiaures
18 Apr 2024, 09:31 ( Updated at: 18 Apr 2024, 11:32 )

RE: Ctrader indicators and Cbots doesn't appear in the chart

PanagiotisCharalampous said: 

Hi there,

It works fine for me. Check your Automate tab in case there is any useful information there.

Best regards,

Panagiotis

I did many researchs and found that a lot of people had the same problem when they update to new version … so it's problem of compatibility … I tried many solutions like giving : `AccessRights = AccessRights.FullAccess`.
but it doesnt work!
some others talk about the runtime installation but that what i got:

 

That problem is killing me, I can't do anything….one of the worst problems is the compatibility one.

 

@touitiaures

PanagiotisCharalampous
18 Apr 2024, 11:47

Hi there,

Please send us some troubleshooting info and quote the link to this discussion. Let us know when you have done it so that we can check.

Best Regards,

Panagiotis 


 

@PanagiotisCharalampous

touitiaures
18 Apr 2024, 13:03 ( Updated at: 19 Apr 2024, 05:27 )

RE: Ctrader indicators and Cbots doesn't appear in the chart

PanagiotisCharalampous said: 

Hi there,

Please send us some troubleshooting info and quote the link to this discussion. Let us know when you have done it so that we can check.

Best Regards,

Panagiotis 


 

I already did that, but I have no link to share?

@touitiaures

caputojr
18 Apr 2024, 14:46 ( Updated at: 19 Apr 2024, 05:27 )

Hello,

I noticed the same issue on my end. Chart very slow, lagging a lot, indicators errors, could not load indicators and cbots tab.

 Today .NET got an update and I'm assuming this may be the cause.

I noticed this since Apr-15.

@caputojr

PanagiotisCharalampous
19 Apr 2024, 05:30

RE: RE: Ctrader indicators and Cbots doesn't appear in the chart

touitiaures said: 

PanagiotisCharalampous said: 

Hi there,

Please send us some troubleshooting info and quote the link to this discussion. Let us know when you have done it so that we can check.

Best Regards,

Panagiotis 


 

I already did that, but I have no link to share?

You need to share the link to the current discussion. Please resend so that we can track it.

@PanagiotisCharalampous
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