Outdated Email Notification

Created at 21 Aug 2018, 04:14
How’s your experience with the cTrader Platform?
Your feedback is crucial to cTrader's development. Please take a few seconds to share your opinion and help us improve your trading experience. Thanks!
CT

ctid386599

Joined 26.03.2018

Outdated Email Notification
21 Aug 2018, 04:14


Dear,

While seraching for an email notification for my indicator, I came across

1) your old video https://help.spotware.com/calgo/cbots/email-notifications

2) your old thread  https://ctrader.com/forum/cbot-support/35

however they are very outdated because  by then you were using calgo but now calgo is part of ctrader

i cant see reference Email notification settings From the main menu, select Preferences > Email Settings

Thank you,

Kevin


@ctid386599
Replies

PanagiotisCharalampous
21 Aug 2018, 08:38 ( Updated at: 21 Dec 2023, 09:20 )

Hi Kevin,

You can find email settings for Notifications in the Settings form of cTrader. See below

Best Regards,

Panagiotis


@PanagiotisCharalampous

ctid386599
21 Aug 2018, 13:40 ( Updated at: 21 Dec 2023, 09:20 )

RE:

Dear  Panagiotis,

Thanks for the reply. However, I'm getting an error message below:

21/08/2018 12:17:26.968 | Failed to send email "Testing email". System.Net.Mail.SmtpException: The SMTP server requires a secure connection or the client was not authenticated. The server response was: 5.5.1 Authentication Required. Learn more at    at System.Net.Mail.SendMailAsyncResult.End(IAsyncResult result)    at System.Net.Mail.SmtpClient.SendMailCallback(IAsyncResult result)

 

im using gmail

Use SSL
Server(SMTP): smtp.gmail.com
 Port: 587

 

I even try using:

use authentification

username wishpool.one

password from my google account and from  ctrader

 

All fail with this gmail warning:

Critical security alert

A suspicious app was blocked from accessing your account

wishpool.one@gmail.com

 

Thanks in advance

 


@ctid386599

PanagiotisCharalampous
21 Aug 2018, 13:56

Hi Kevin,

Can you please try this? It is definitely a gmail issue, not a cTrader one.

Best Regards,

Panagiotis


@PanagiotisCharalampous

ctid386599
21 Aug 2018, 14:03

Thanks a lot Panagiotis,

Yes its a google security issue. I  clicked allow less secure apps and gmail now accepts.

Thanks. all works now


@ctid386599

ctid386599
21 Aug 2018, 14:28

RE:

Dear Panagiotis,

 

The first message I sent did not require any settings. after 1 message.  everything failed.

Again after your message, I set allow less secure apps and  only 1 message was sent then it failed again
Since renko charts have no time watching when there is a move especially when trading  many currencies is nearly impossible. I just wanted to watch over my email to see whenever there is a  new renko brick but the email doesn't work
 

 


@ctid386599

ctid386599
21 Aug 2018, 14:29

RE: RE:

 

what's the email and password  required in authenticate email, from my gmail account or from my ctrader account?

 


@ctid386599

PanagiotisCharalampous
22 Aug 2018, 10:05

Hi ctid386599,

It should be your smtp server credentials. So it should be your gmail email and password.

Best Regards,

Panagiotis


@PanagiotisCharalampous