Can't route request (again)

Created at 22 Nov 2023, 11:13
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mr.Gekko

Joined 17.01.2022

Can't route request (again)
22 Nov 2023, 11:13


Hi Support,

I think it is the same bug as before but this time I just cannot figure out the SenderCompID.

I have tried 

  • live.ctrader.1001580;
  • live.otetmarkets.1001580; 
  • live2.otetmarkets.1001580; 
  • live.otetgroup.1001580; 
  • live2.otetgroup.1001580

and I am just keep getting the “can't route request” message.

Could you please help me with this?

Thank you in advance.

 


@mr.Gekko
Replies

PanagiotisCharalampous
22 Nov 2023, 12:51

Reply to: Can't route request (again)

Hi there,

Please try live.tools4b.1001580

Best regards,

Panagiotis


@PanagiotisCharalampous

PanagiotisCharalampous
22 Nov 2023, 12:51

Reply to: Can't route request (again)

Hi there,

Please try live.tools4b.1001580

Best regards,

Panagiotis


@PanagiotisCharalampous

mr.Gekko
22 Nov 2023, 13:36

RE: Can't route request (again)

PanagiotisCharalampous said: 

Hi there,

Please try live.tools4b.1001580

Best regards,

Panagiotis

It works. Thank you. Is there a way to figure thisone out myself?

The cTrader application shows incorrect values, but I was wondering if the correct connection data can be found somewhere else.


@mr.Gekko

PanagiotisCharalampous
22 Nov 2023, 14:15

RE: RE: Can't route request (again)

mr.Gekko said: 

PanagiotisCharalampous said: 

Hi there,

Please try live.tools4b.1001580

Best regards,

Panagiotis

It works. Thank you. Is there a way to figure thisone out myself?

The cTrader application shows incorrect values, but I was wondering if the correct connection data can be found somewhere else.

Unfortunately no, we are looking at the issue


@PanagiotisCharalampous

PanagiotisCharalampous
22 Nov 2023, 14:15

RE: RE: Can't route request (again)

mr.Gekko said: 

PanagiotisCharalampous said: 

Hi there,

Please try live.tools4b.1001580

Best regards,

Panagiotis

It works. Thank you. Is there a way to figure thisone out myself?

The cTrader application shows incorrect values, but I was wondering if the correct connection data can be found somewhere else.

Unfortunately no, we are looking at the issue


@PanagiotisCharalampous

dmfibo14
18 Dec 2023, 22:05 ( Updated at: 19 Dec 2023, 06:44 )

RE: RE: RE: Can't route request (again)

PanagiotisCharalampous said: 

mr.Gekko said: 

PanagiotisCharalampous said: 

Hi there,

Please try live.tools4b.1001580

Best regards,

Panagiotis

It works. Thank you. Is there a way to figure thisone out myself?

The cTrader application shows incorrect values, but I was wondering if the correct connection data can be found somewhere else.

Unfortunately no, we are looking at the issue

I had this issue before, and was because i open ctrader on vps and give me different values then open on computer. The broker urb was wrong…
BTW do not deposit on otet markets since they are a scam and don't process withdrawals…i requested a month ago and no sucess


@dmfibo14

mr.Gekko
19 Dec 2023, 08:39

RE: RE: RE: RE: Can't route request (again)

dmfibo14 said: 

PanagiotisCharalampous said: 

mr.Gekko said: 

PanagiotisCharalampous said: 

Hi there,

Please try live.tools4b.1001580

Best regards,

Panagiotis

It works. Thank you. Is there a way to figure thisone out myself?

The cTrader application shows incorrect values, but I was wondering if the correct connection data can be found somewhere else.

Unfortunately no, we are looking at the issue

I had this issue before, and was because i open ctrader on vps and give me different values then open on computer. The broker urb was wrong…
BTW do not deposit on otet markets since they are a scam and don't process withdrawals…i requested a month ago and no sucess

Yes, one of my trading buddy has the same issue. They are indeed scam. If I use ct.ctrader.com, it seems to provide the right data btw.


@mr.Gekko