Ticks are not arriving for specific symbols in DEMO account but DO WORK IN LIVE ONE
Created at 23 Aug 2023, 06:20
Ticks are not arriving for specific symbols in DEMO account but DO WORK IN LIVE ONE
23 Aug 2023, 06:20
Hey,
I'm using IC Markets as my broker.
When requesting Market Data Request in live account everything works great!!
but if I run the same code in demo account I doesn't.
the below symbols don't return any data or produced any error.
Symbol Fix ID
NZDCHF 39
NZDCAD 30
EURNZD 26
NZDJPY 21
AUDNZD 20
example of non-working request:
8=FIX.4.49=13835=V49=demo.ctrader.123456756=cServer34=252=20230822-06:52:0757=QUOTE50=QUOTE262=1263=1264=1265=0267=2269=0269=1146=155=3910=116
Spotware
24 Aug 2023, 04:55
Dear trader,
It seems you are using IC Markets symbol IDs with a Spotware Demo account. Please get the correct IDs using the Security List message or from the cTrader UI.
Best regards,
cTrader Team
@Spotware