Limit on MarketDataRequest?

Created at 08 Aug 2019, 16:59
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Athenum's avatar

Athenum

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Joined 19.06.2019

Limit on MarketDataRequest?
08 Aug 2019, 16:59

Hi,

Is there some sort of limit imposed on receiving live stream price information using MarketDataRequest on FIX?

It seems like I can pull live price data for various pairs, but then after about 5-10mins, even though the Heartbeat remains fine, no more price data is received. This seems to reset when I restart the function.

Thank you,

Chris

@Athenum
Replies

PanagiotisCharalampous
08 Aug 2019, 17:09

Hi Chris,

You should not stop receiving data. To investigate further please send us the following information

  • Account Number
  • Broker 
  • Proxy
  • The exact time you subscribe to market data and the FIX message you send.
  • The exact time the stream stops.

Best Regards,

Panagiotis 

@PanagiotisCharalampous

Athenum
08 Aug 2019, 17:33

RE:

Thanks for you response. Do you have an email I can send this to?

 

Panagiotis Charalampous said:

Hi Chris,

You should not stop receiving data. To investigate further please send us the following information

  • Account Number
  • Broker 
  • Proxy
  • The exact time you subscribe to market data and the FIX message you send.
  • The exact time the stream stops.

Best Regards,

Panagiotis 

 

@Athenum

PanagiotisCharalampous
08 Aug 2019, 17:43

Hi Chris,

Yes send it at community@spotware.com

Best Regards,

Panagiotis 

@PanagiotisCharalampous
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