ctrader ID verify failed
ctrader ID verify failed
07 Mar 2025, 10:01
Hello, why couldn't I verify my ID? and it has no retry option,My ID: 910247359@qq.com，I cannot sell any product without verification。Initially, I attempted to verify times and times, but it failed to recognize each time. Eventually, it ended up like this, and I can no longer re-authenticate. There is no retry button。I do not know where to post this, because email was not replied
Replies
910247359
07 Apr 2025, 01:36
RE: ctrader ID verify failed
firemyst said:
Have you tried speaking to your broker?
it has nothing to do with the broker, and the broker says you have to contack ctrader, ctrader support team says they cannot resolve this , Chinese are not allowed to verify, or will allways denied, so you have to give up developing any cbot or indicator, incase you only to find out at last you are not allowed to even verify
@910247359
firemyst
07 Apr 2025, 00:38
Have you tried speaking to your broker?
@firemyst