cTrader web doesn't save my templates.

Created at 12 Dec 2024, 17:07
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yabo

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Joined 16.10.2020

cTrader web doesn't save my templates.
12 Dec 2024, 17:07

Hello,

Recently, I noticed that cTrader web is not letting me save or delete chart templates. I have cleared the browser cookies, yet it doesn't work. Could you please guide me what's wrong?

Thanks.

@yabo
Replies

yabo
12 Dec 2024, 17:24

cTrader web also can't keep colour theme and a few more settings. It reverts back to previous settings every time. It's been a week that cTrader does not keep any new changes.

@yabo

PanagiotisCharalampous
13 Dec 2024, 06:58

Hi all,

It's a known issue and the team is working on a solution right now.

Best regards,

Panagiotis

@PanagiotisCharalampous

yabo
13 Dec 2024, 08:23

Thank you very much.

I found peace now. ))

@yabo
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