Advanced protection not working
Advanced protection not working
09 Dec 2024, 14:18
I hope you are doing well. I have been trying to use the advanced protection on my trades but once the account reaches the first take profit, it closes the entire position. This has occurred twice now. Is there something wrong with the advanced protection feature? I’ve been using the online cTrader app to use advanced protection, and monitoring the trade on ctrader iOS app
The most recent position that this occurred on was a 4 lot position on EUR/USD. I tried to close 3.2 lots after a gain of 25 pips. I did not set a take profit. I did set stop loss to be at breakeven once the trade was in profit of 25 pips…i.e. close 80% of position and move sltop loss to breakeven at same time. The broker / account is a $50k prop firm demo account with funding pips. Details of the trade can be seen at these links, or below. https://ibb.co/gjcG9hX & https://ibb.co/zmnknZJ
I look forward to any help
Warm regards
Troy
Replies
troyvscott77
10 Dec 2024, 08:36
( Updated at: 10 Dec 2024, 09:44 )
RE: Advanced protection not working
PanagiotisCharalampous said:
Hi there,
You did not describe how you initiated the partial closing. Did you do it manually? Through a cBot? Can you provide the exact steps you followed to reproduce the behavior?
Best regards,
Panagiotis
Hi,
Thank you for the reply. I initiated a partial close by putting it as an order on cTrader web, via advanced protection. So cTrader should have closed 3.2 lots once the trade reached 25 pips in profit, however when I checked the app on iOS, the full position had closed
Warm regards
Troy
@troyvscott77
PanagiotisCharalampous
11 Dec 2024, 06:17
RE: RE: Advanced protection not working
troyvscott77 said:
PanagiotisCharalampous said:
Hi there,
You did not describe how you initiated the partial closing. Did you do it manually? Through a cBot? Can you provide the exact steps you followed to reproduce the behavior?
Best regards,
Panagiotis
Hi,
Thank you for the reply. I initiated a partial close by putting it as an order on cTrader web, via advanced protection. So cTrader should have closed 3.2 lots once the trade reached 25 pips in profit, however when I checked the app on iOS, the full position had closed
Warm regards
Troy
Hi Troy,
Was cTrader Web running at all times?
Best regards,
Panagiotis
@PanagiotisCharalampous
troyvscott77
11 Dec 2024, 11:09
RE: RE: RE: Advanced protection not working
PanagiotisCharalampous said:
troyvscott77 said:
PanagiotisCharalampous said:
Hi there,
You did not describe how you initiated the partial closing. Did you do it manually? Through a cBot? Can you provide the exact steps you followed to reproduce the behavior?
Best regards,
Panagiotis
Hi,
Thank you for the reply. I initiated a partial close by putting it as an order on cTrader web, via advanced protection. So cTrader should have closed 3.2 lots once the trade reached 25 pips in profit, however when I checked the app on iOS, the full position had closed
Warm regards
Troy
Hi Troy,
Was cTrader Web running at all times?
Best regards,
Panagiotis
Hi Panagiotis,
No it was not running. I tend to leave my PC to go and do other tasks, with my PC going to sleep after a few minutes. What would you suggest I do to get around this?
Warm regards
Troy
@troyvscott77
PanagiotisCharalampous
11 Dec 2024, 11:48
RE: RE: RE: RE: Advanced protection not working
PanagiotisCharalampous said:
troyvscott77 said:
PanagiotisCharalampous said:
Hi there,
You did not describe how you initiated the partial closing. Did you do it manually? Through a cBot? Can you provide the exact steps you followed to reproduce the behavior?
Best regards,
Panagiotis
Hi,
Thank you for the reply. I initiated a partial close by putting it as an order on cTrader web, via advanced protection. So cTrader should have closed 3.2 lots once the trade reached 25 pips in profit, however when I checked the app on iOS, the full position had closed
Warm regards
Troy
Hi Troy,
Was cTrader Web running at all times?
Best regards,
Panagiotis
Hi Panagiotis,
No it was not running. I tend to leave my PC to go and do other tasks, with my PC going to sleep after a few minutes. What would you suggest I do to get around this?
Warm regards
Troy
@PanagiotisCharalampous
PanagiotisCharalampous
11 Dec 2024, 11:48
RE: RE: RE: RE: Advanced protection not working
PanagiotisCharalampous said:
troyvscott77 said:
PanagiotisCharalampous said:
Hi there,
You did not describe how you initiated the partial closing. Did you do it manually? Through a cBot? Can you provide the exact steps you followed to reproduce the behavior?
Best regards,
Panagiotis
Hi,
Thank you for the reply. I initiated a partial close by putting it as an order on cTrader web, via advanced protection. So cTrader should have closed 3.2 lots once the trade reached 25 pips in profit, however when I checked the app on iOS, the full position had closed
Warm regards
Troy
Hi Troy,
Was cTrader Web running at all times?
Best regards,
Panagiotis
Hi Panagiotis,
No it was not running. I tend to leave my PC to go and do other tasks, with my PC going to sleep after a few minutes. What would you suggest I do to get around this?
Warm regards
Troy
@PanagiotisCharalampous
PanagiotisCharalampous
11 Dec 2024, 11:49
RE: RE: RE: RE: RE: Advanced protection not working
PanagiotisCharalampous said:
troyvscott77 said:
PanagiotisCharalampous said:
troyvscott77 said:
PanagiotisCharalampous said:
Hi there,
You did not describe how you initiated the partial closing. Did you do it manually? Through a cBot? Can you provide the exact steps you followed to reproduce the behavior?
Best regards,
Panagiotis
Hi,
Thank you for the reply. I initiated a partial close by putting it as an order on cTrader web, via advanced protection. So cTrader should have closed 3.2 lots once the trade reached 25 pips in profit, however when I checked the app on iOS, the full position had closed
Warm regards
Troy
Hi Troy,
Was cTrader Web running at all times?
Best regards,
Panagiotis
Hi Panagiotis,
No it was not running. I tend to leave my PC to go and do other tasks, with my PC going to sleep after a few minutes. What would you suggest I do to get around this?
Warm regards
Troy
I suggest you run the application at all times :)
@PanagiotisCharalampous
troyvscott77
11 Dec 2024, 11:58
RE: RE: RE: RE: RE: RE: Advanced protection not working
PanagiotisCharalampous said:
PanagiotisCharalampous said:
troyvscott77 said:
PanagiotisCharalampous said:
troyvscott77 said:
PanagiotisCharalampous said:
Hi there,
You did not describe how you initiated the partial closing. Did you do it manually? Through a cBot? Can you provide the exact steps you followed to reproduce the behavior?
Best regards,
Panagiotis
Hi,
Thank you for the reply. I initiated a partial close by putting it as an order on cTrader web, via advanced protection. So cTrader should have closed 3.2 lots once the trade reached 25 pips in profit, however when I checked the app on iOS, the full position had closed
Warm regards
Troy
Hi Troy,
Was cTrader Web running at all times?
Best regards,
Panagiotis
Hi Panagiotis,
No it was not running. I tend to leave my PC to go and do other tasks, with my PC going to sleep after a few minutes. What would you suggest I do to get around this?
Warm regards
Troy
I suggest you run the application at all times :)
I think I should read things more clearly! Thank you. I will change my settings. I hope advanced protection can be added to cTrader Mac
@troyvscott77
PanagiotisCharalampous
10 Dec 2024, 06:32
Hi there,
You did not describe how you initiated the partial closing. Did you do it manually? Through a cBot? Can you provide the exact steps you followed to reproduce the behavior?
Best regards,
Panagiotis
@PanagiotisCharalampous