Unable to save favourite settings on Ctrader web

Created at 06 Dec 2024, 14:42
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Fedelt

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Joined 27.07.2024

Unable to save favourite settings on Ctrader web
06 Dec 2024, 14:42

Hi There 

I do not understand why every time I log out I lose all the templates and favourite settings and Ctrader gets back to factory version ( template, quick trade, hotkeys, drawing settings). This happens even if I save the workspace I am working on.

Thank you

@Fedelt
Replies

PanagiotisCharalampous
09 Dec 2024, 06:23

Hi there,

This is a known issue and it will be resolved in an upcoming update.

Best regards,

Panagiotis

@PanagiotisCharalampous

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