5.0.3 unable to save favorite time frames

Created at 03 Dec 2024, 15:25
How’s your experience with the cTrader Platform?
Your feedback is crucial to cTrader's development. Please take a few seconds to share your opinion and help us improve your trading experience. Thanks!
DA

da.weber92

Joined 26.06.2024

5.0.3 unable to save favorite time frames
03 Dec 2024, 15:25


Hi,

I noticed that I can not save favorite time frames anymore. I adjusted the favorite ones because I use the renko chart more and more and it is a little bit frustrating to use the drop down menu so often.

However, if I mark a specific time frame as a favorite, I can not save it. When I close the browser and open cTrader again the setting is gone. I tried to save the workspace before closing the session but it does not matter.

Is this a problem on my end or is this related to this version?

 

Also, the heikin ashi chart has inverted colors, the bull candles are red and the bear candles are blue. I tried to set the color options to default, I even loaded a default template and opened a new chart, but this persists.

And in addition, I found that I can not open a symbol by clicking on it in the left windows in my watchlist. A symbol can only be opened via the drop down menu on the chart itself. Even in the window with the open trades, the symbol does not get opened when I click on a open position. But this has been working before.

Thank you.

 

Edit: I am using Google Chrome, but I just tested it on Firefox without different results. What I also noticed is that the trade panel (the right window) does not track the symbol on the chart anymore. By default it seems to show the first symbol on my watchlist.

 

Best,

Da


@da.weber92
Replies

PanagiotisCharalampous
04 Dec 2024, 06:14

Hi there,

This is a known issue and it will be solved soon.

Best regards,

Panagiotis


@PanagiotisCharalampous