Stetament Download not working

Created at 25 Nov 2024, 13:12
Subscribe
How’s your experience with the cTrader Platform?
Your feedback is crucial to cTrader's development. Please take a few seconds to share your opinion and help us improve your trading experience. Thanks!
topefu's avatar

topefu

Follow

Joined 20.03.2024

Stetament Download not working
25 Nov 2024, 13:12

I followed the instruction video to download my statement. 
But in my case I can not select Excel or HTML & when I click on the green statement button nothing happens.

 

@topefu
Replies

PanagiotisCharalampous
26 Nov 2024, 06:32

Hi there,

This is a known issue and will be fixed. Please download the statement from https://ct.spotware.com

Best regards,

Panagiotis

@PanagiotisCharalampous
Copyright © 2024 Spotware Systems Ltd. All rights reserved.
cTrader Ltd offers through its group of companies the cTrader platform. The information on this website is for general informational purposes only and does not constitute financial or investment advice. cTrader does not solicit retail investors. Reliance on this information is at your own risk.