Web Platform not saving

Created at 06 Nov 2024, 08:53
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MeiFungLim

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Joined 06.11.2023

Web Platform not saving
06 Nov 2024, 08:53

HI

RE C Trader Web Platform

It keeps losing my charts that I had saved. It has been happening continuously in past 3 days. Already cleared cache. Already ensured saved properly. Keep reverting to very old charts. What to do.

Thanks

@MeiFungLim
Replies

swapd0
06 Nov 2024, 09:26 ( Updated at: 06 Nov 2024, 14:31 )

I got the same problem since last monday

 

https://ctrader.com/forum/ctrader-web/45388/

@swapd0

PanagiotisCharalampous
07 Nov 2024, 07:19

Hi all,

This problem should have been resolved by now. Please restart your cTrader and in case you still experience problems, please send us some troubleshooting information quoting this thread.

Best regards,

Panagiotis

@PanagiotisCharalampous

swapd0
07 Nov 2024, 10:19 ( Updated at: 08 Nov 2024, 06:13 )

RE: Web Platform not saving

PanagiotisCharalampous said: 

Hi all,

This problem should have been resolved by now. Please restart your cTrader and in case you still experience problems, please send us some troubleshooting information quoting this thread.

Best regards,

Panagiotis

Still not working 11:17(UTC+1), maybe a bit later it will work. By the way you can't report from the cTraderWeb, that video is using cTrader for windows.

 

@swapd0
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