Running slow

Created at 11 Jun 2024, 22:59
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JA

janak3696

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Joined 14.03.2024

Running slow
11 Jun 2024, 22:59

Hi,
I've traded on ctrader web from the past 6 months. There is an issue that has been continuously getting over my head. When we open multiple (max4) charts, when switching the chart from one to another it runs very slow. Another known issue is Aw Snap !

What should be the reason and how do we fix that ?

Also, does that depend on brokers as well?

Because I've already traded with Blackbull, MFFX, FTMO, Funding Pips and Funded Engineer. This issue persists on all the cases.

Kind regards

J.

@janak3696
Replies

PanagiotisCharalampous
12 Jun 2024, 06:23

Hi there,

Thank you for reporting this issue. Could you please send us some troubleshooting information the next time this happens? Please paste a link to this discussion inside the text box before you submit it.

Best regards,

Panagiotis
 

@PanagiotisCharalampous
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