Web Trader version doesn^t work

Created at 30 May 2024, 17:22

Joined 30.05.2024

Web Trader version doesn^t work
30 May 2024, 17:22

Hi there

Unfortunately since 1 hour the web version doesn't work anymore. It doesn't matter which browser I use I always get a white screen.

IS that a known issue?

Thanks for help

regards

@tyzztrades

Replies

PanagiotisCharalampous
31 May 2024, 05:33

Hi there,

Do you still experience this issue? Did you try a hard refresh(Ctrl+F5)?

Best regards,

Panagiotis

@PanagiotisCharalampous

Elon.Musk
31 May 2024, 06:00

RE: Web Trader version doesn^t work

PanagiotisCharalampous said:

Hi there,
Do you still experience this issue? Did you try a hard refresh(Ctrl+F5)?
Best regards,
Panagiotis

it still does not work @PanagiotisCharalampous , i also have the same problem. when i try vpn it works .. it may be related to a DNS or internet routing problem .. white screen since yesterday !

@Elon.Musk

zstiziano
31 May 2024, 06:06

RE: RE: Web Trader version doesn^t work

Tarek.ElRaey said:

PanagiotisCharalampous said:
Hi there,
Do you still experience this issue? Did you try a hard refresh(Ctrl+F5)?
Best regards,
Panagiotis
it still does not work @PanagiotisCharalampous , i also have the same problem. when i try vpn it works .. it may be related to a DNS or internet routing problem .. white screen since yesterday !

same problem for me too. how can I solve it?

@zstiziano

jeremystone
31 May 2024, 06:22 ( Updated at: 31 May 2024, 08:09 )

RE: RE: RE: Web Trader version doesn^t work

zstiziano said:

Tarek.ElRaey said:
PanagiotisCharalampous said:
Hi there,
Do you still experience this issue? Did you try a hard refresh(Ctrl+F5)?
Best regards,
Panagiotis
it still does not work @PanagiotisCharalampous , i also have the same problem. when i try vpn it works .. it may be related to a DNS or internet routing problem .. white screen since yesterday !
same problem for me too. how can I solve it?

Mine does not work either. Any ideas when this will be resolved please?

@jeremystone

michaelgartland8
31 May 2024, 06:22 ( Updated at: 31 May 2024, 08:09 )

RE: RE: Web Trader version doesn^t work

Tarek.ElRaey said:

PanagiotisCharalampous said:
Hi there,
Do you still experience this issue? Did you try a hard refresh(Ctrl+F5)?
Best regards,
Panagiotis
it still does not work @PanagiotisCharalampous , i also have the same problem. when i try vpn it works .. it may be related to a DNS or internet routing problem .. white screen since yesterday !

I'm having the same issue, blank white screen since yesterday

@michaelgartland8

fpediconi
31 May 2024, 06:55 ( Updated at: 31 May 2024, 08:09 )

Same problem for me as well. Since yesterday is impossible to access the web platform both via the app ctrader com and ct spotware.

If this can help: I received an update notification, i clicked and the page disappeared

regards

@fpediconi

teewop36
31 May 2024, 20:08 ( Updated at: 02 Jun 2024, 11:13 )

RE: Web Trader version doesn^t work

fpediconi said:

Same problem for me as well. Since yesterday is impossible to access the web platform both via the app ctrader com and ct spotware.
If this can help: I received an update notification, i clicked and the page disappeared

regards

same

@teewop36

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