Money withdrawal without broker
Created at 25 Mar 2024, 16:54
MA
Money withdrawal without broker
25 Mar 2024, 16:54
Dear support,
I would like to ask if there is any possibility how to withdraw money from cTrader Platform without broker. I believe that my broker scammed me as he stopped answering the phone or email and I have no option how to get to my money. The broker company is Swissco.
I will be very thankful for any suggestion about what I can do, it is a large sum of money for me.
If there is no option how to withdraw the money by myself, is there a possibility to freeze the account so the broker won´t get away with my money? Until I resolve the issue somehow.
Thank you, have a nice day.
With regards,
Milos
PanagiotisCharalampous
26 Mar 2024, 06:53
Hi there,
Your money is held by your broker so only your broker can return them back.
Best regards,
Panagiotis
@PanagiotisCharalampous