Money withdrawal without broker

Created at 25 Mar 2024, 16:54
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martinka.milos

Joined 25.03.2024

Money withdrawal without broker
25 Mar 2024, 16:54


Dear support,

I would like to ask if there is any possibility how to withdraw money from cTrader Platform without broker. I believe that my broker scammed me as he stopped answering the phone or email and I have no option how to get to my money. The broker company is Swissco. 

I will be very thankful for any suggestion about what I can do, it is a large sum of money for me.

If there is no option how to withdraw the money by myself, is there a possibility to freeze the account so the broker won´t get away with my money? Until I resolve the issue somehow.

Thank you, have a nice day.

With regards,

Milos

 


@martinka.milos
Replies

PanagiotisCharalampous
26 Mar 2024, 06:53

Hi there,

Your money is held by your broker so only your broker can return them back.

Best regards,

Panagiotis


@PanagiotisCharalampous