The WEB and desctop versions shows the different semtiment. Is it the bug?

Created at 04 Sep 2023, 09:29
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boris_k

Joined 14.12.2021

The WEB and desctop versions shows the different semtiment. Is it the bug?
04 Sep 2023, 09:29


Hi
The web  version of cTrader shows the different sentiment comparing to the descktop version.
How to replicate:
1. Run the web version
2, wait couple of hours
3. Compare the sentiment with the desktop version

The expected result:
The sentiment is the (approx) same 

The actual result:
The sentiment is different. The difference can not be explained by rounding of values.

If I refresh the web page with the charts (cTraderWeb) the sentiment becomes the same as on the cTraderDesktop


@boris_k
Replies

boris_k
04 Sep 2023, 16:30 ( Updated at: 21 Dec 2023, 09:23 )

I hope this info helps


@boris_k

Spotware
06 Sep 2023, 05:22

Dear trader,

Thank you for reporting this issue. Our product teams are investigating it and it will be fixed in an upcoming update.

Best regards,

cTrader Team


@Spotware