Gaps in the graph

Created at 04 Aug 2021, 21:30
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swapd0

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Joined 07.10.2019

Gaps in the graph
04 Aug 2021, 21:30

With the latest version, a lot of times there are gaps or bars misplaced.

Here you can see the XAUUSD at 2min and 5min time frame for today, in the 5 min timeframe there are a few gaps but if you look at 2min or lower timeframe there are no gaps in the price.

 

@swapd0
Replies

PanagiotisCharalampous
05 Aug 2021, 08:32

Hi swapd0,

Who is your broker?

Best Regards,

Panagiotis 

Join us on Telegram and Facebook

@PanagiotisCharalampous

swapd0
05 Aug 2021, 11:19 ( Updated at: 21 Dec 2023, 09:22 )

RE:

PanagiotisCharalampous said:

Hi swapd0,

Who is your broker?

Best Regards,

Panagiotis 

Join us on Telegram and Facebook

ICMarkets

Another example, from left to right 1min, 2min and 5min time frames

@swapd0

PanagiotisCharalampous
05 Aug 2021, 11:25

Hi swapd0,

I cannot see such gaps on my IC Markets accounts. In any case, price feeds are a responsibility of the broker. You should contact your broker and ask them to check this.

Best Regards,

Panagiotis 

Join us on Telegram and Facebook

@PanagiotisCharalampous

swapd0
05 Aug 2021, 11:35

RE:

PanagiotisCharalampous said:

Hi swapd0,

I cannot see such gaps on my IC Markets accounts. In any case, price feeds are a responsibility of the broker. You should contact your broker and ask them to check this.

Best Regards,

Panagiotis 

Join us on Telegram and Facebook

I think that the bug is in cTrader, sometimes the "cached" bars miss some data because I've closed the window, log in again and the gaps are gone.

@swapd0
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