cTrader Web is stuck in loading screen

Created at 01 Feb 2021, 05:23
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SafeSimpleScalps

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Joined 22.11.2020

cTrader Web is stuck in loading screen
01 Feb 2021, 05:23

there are times that it works perfectly. but there are times that it is stuck on this loading screen and takes forever. i just wanna ask if others have experienced this too? is there a solution to this? thank you.

@SafeSimpleScalps
Replies

PanagiotisCharalampous
01 Feb 2021, 08:40

Hi abcdavid13,

Can you try a hard refresh (Ctrl+F5)  and let me know if it improves the situation?

Best Regards,

Panagiotis 

Join us on Telegram

@PanagiotisCharalampous

swapd0
01 Feb 2021, 10:04

RE:

I've the same problem, and some times when I change the time frame or symbol it takes forever. I had this problem also with the previous version, but with the new one it's a lot more common.

@swapd0

SafeSimpleScalps
02 Feb 2021, 15:22

RE:

same story.
PanagiotisCharalampous said:

Hi abcdavid13,

Can you try a hard refresh (Ctrl+F5)  and let me know if it improves the situation?

Best Regards,

Panagiotis 

Join us on Telegram

Same story. it just does the spinning red and green circle for loading. and i opened other websites and they work just fine. so i don't really know what's wrong.

@SafeSimpleScalps
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