SUMMARY showing different profits/number of trades

EagleMoxy
09 Jan 2021, 14:46 ( Updated at: 21 Dec 2023, 09:22 )

RE:

have you emailed icmarkets? support@icmarkets.com or use their chat option. However their .jpg uploader doesnt work, you`ll need to use lightshot to send them a link or your google drive if you have one.

SmallStep said:

Hi

https://ct.icmarkets.com/copy/strategy/11419

Please refer to screen shot whereby the summary of total trades and total profits are totally DIFFERENT.

NOTE:  Selection of date was 1/Oct/2020 to 31/Oct/2020 UPPER screen and Lower screen

Net Profit=$111.60 vs $104.54

Total trades=175 vs 163

MORE discrepancy even throughout the 2 stats, total long trades/total shorts trades/total loss trades

When the default selection "current month" is selected the stats tally

Net Profit, Total trades

Athena
09 Jan 2021, 15:23

This is as reported by web ctrader, and its not a matter of freshing the screen coz i captured this some weeks later and found out about error earlier. This account beloe to a provider and I was checking out his signals and trying to tally the totals.

PanagiotisCharalampous
11 Jan 2021, 10:35

Hi SmallStep,

These issues should have been fixed in cTrader Web 4.0. You can check here https://ct.spotware.com/copy/strategy/11419

Best Regards,

Panagiotis 

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