Some elements of the charts are missed from time to time.

Created at 27 Jan 2020, 14:50
KO

koktos632

Joined 18.01.2020

Some elements of the charts are missed from time to time.
27 Jan 2020, 14:50


Hi!

The market sentiment is missed in several charts. It is missed in different charts each time I reload the page.
I guess it depends on the chart count.
What is the max chart count is supported?
Regards.


@koktos632
Replies

koktos632
27 Jan 2020, 15:34 ( Updated at: 21 Dec 2023, 09:21 )

More info abot the computer I use.

 

 


@koktos632

koktos632
27 Jan 2020, 15:35 ( Updated at: 21 Dec 2023, 09:21 )

RE: More info abot the computer I use.


@koktos632

PanagiotisCharalampous
29 Jan 2020, 11:29

Hi koktos632,

Can you share a video with us that demonstrates this behavior?

Best Regards,

Panagiotis 

Join us on Telegram


@PanagiotisCharalampous

koktos632
29 Jan 2020, 14:42

RE:

PanagiotisCharalampous said:

> Can you share a video with us that demonstrates this behavior?

see it here https://drive.google.com/open?id=1nMVISTuOt6U97eiPSIhGyED_ZQcpzxfc

Let me know when I can remove it, please.


@koktos632

PanagiotisCharalampous
03 Feb 2020, 15:46

Hi koktos632,

Can we arrange a TeamViewer session with one of our QA engineers, to inspect the issue on your computer?

Best Regards,

Panagiotis 

Join us on Telegram


@PanagiotisCharalampous

koktos632
04 Feb 2020, 00:51

RE:

PanagiotisCharalampous said:

Can we arrange a TeamViewer session with one of our QA engineers, to inspect the issue on your computer?

Sure.
Drop me the email message to arrange the conference.


@koktos632

PanagiotisCharalampous
04 Feb 2020, 08:36 ( Updated at: 19 Mar 2025, 08:57 )

Hi koktos632,

Feel free to contact me at support@ctrader.com.

Best Regards,

Panagiotis 

Join us on Telegram


@PanagiotisCharalampous

koktos632
10 Feb 2020, 00:51 ( Updated at: 21 Dec 2023, 09:21 )

RE:

The market sentiment is missed on the live account

How to on/off the market sentiment, please?

 


@koktos632

koktos632
10 Feb 2020, 01:22

RE: RE:

koktos632 said:

The market sentiment is missed on the live account

It shows again....


@koktos632

PanagiotisCharalampous
10 Feb 2020, 08:58

Hi koktos632,

It is the same issue. It will be fixed in an upcoming update.

Best Regards,

Panagiotis 

Join us on Telegram


@PanagiotisCharalampous

koktos632
16 Mar 2020, 00:33 ( Updated at: 21 Dec 2023, 09:21 )

RE:

The market sentiment is missed on the chart.
How to show the market sentiment, please?

 

Upd:
It looks like Sentiment appears after some time.
 


@koktos632

PanagiotisCharalampous
16 Mar 2020, 10:28

Hi koktos632,

This has been fixed but not released yet. It should be released probably next week.

Best Regards,

Panagiotis 

Join us on Telegram


@PanagiotisCharalampous