Daily chart, not visible. Mac-WebTrader

Created at 03 Sep 2019, 12:39
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PE

per.s.andersson

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Joined 03.09.2019

Daily chart, not visible. Mac-WebTrader
03 Sep 2019, 12:39

When I work with my live-account some pairs/index cant be seen in Daily-chart, just some candles to the left. Weekly and 4-hour works fine and with my demo-account daily works fine too!

Why is that? Dates of futures, start-end?

 

@per.s.andersson
Replies

PanagiotisCharalampous
03 Sep 2019, 14:49

Hi per.s.andersson,

Thanks for posting in our forum. Can you send us a screenshot to visualize this issue?

Best Regards,

Panagiotis

@PanagiotisCharalampous

per.s.andersson
03 Sep 2019, 18:48

I am trying but I cant enclose the screenshots..

 

@per.s.andersson

per.s.andersson
03 Sep 2019, 19:10 ( Updated at: 21 Dec 2023, 09:21 )

@per.s.andersson

per.s.andersson
03 Sep 2019, 19:11 ( Updated at: 21 Dec 2023, 09:21 )

@per.s.andersson

PanagiotisCharalampous
04 Sep 2019, 09:07

Hi per.s.andersson,

Thanks for the screenshots. Can you please try clearing your browser cache and let us know if this resolves the issue? Also try in Incognito/Private mode as well.

Best Regards,

Panagiotis

@PanagiotisCharalampous

per.s.andersson
04 Sep 2019, 12:14

Thanks Panagiotis

I cleared the cache for "Four last weeks" it did'nt help. Then I cleared it "All times" then it worked! 

I've stayed with cTrader for some time now, really like it. It would be hard to go back to mt4 with it's "windows95"- design.

regards Per

@per.s.andersson
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