Cannot login in chrome

Created at 07 Apr 2019, 18:39

Joined 07.04.2019

Cannot login in chrome
07 Apr 2019, 18:39

Hi, When I attemt to login into cTrader web I get send back to the login page. I dont get any errors whatsoever and logging in into the desktopapp works fine.

In the console i get this error:

gtm.js:1 Failed to load resource: the server responded with a status of 404 ()

@bruce.kristelijn

Replies

PanagiotisCharalampous
10 Apr 2019, 15:28

Hi Bruce,

Thanks for posting in our community. Can you try a hard refresh (Ctrl+F5) and let me know if this resolves the issue?

Best Regards,

Panagiotis

@PanagiotisCharalampous

laprakon
18 Apr 2019, 22:48

bu hatayı bende alıyorum telofondan da aynı hata var frefoxs tarayıcı ile giriliyor ama chrome ile girilmiyor

@laprakon

bruce.kristelijn
19 Apr 2019, 13:16

RE:

Panagiotis Charalampous said:

Hi Bruce,

Thanks for posting in our community. Can you try a hard refresh (Ctrl+F5) and let me know if this resolves the issue?

Best Regards,

Panagiotis

Hi, This does not work. I have the same issue on mulitple computers aswell.

@bruce.kristelijn

PanagiotisCharalampous
19 Apr 2019, 16:44

Hi Bruce,

Can you please provide us with the following?

Browser and version.
Operating System and version
A screenshot of the error message.

Best Regards,

Panagiotis

@PanagiotisCharalampous

bruce.kristelijn
19 Apr 2019, 17:09 ( Updated at: 21 Dec 2023, 09:21 )

RE:

Panagiotis Charalampous said:

Hi Bruce,

Can you please provide us with the following?

Browser and version.

Operating System and version

A screenshot of the error message.

Best Regards,

Panagiotis

1. Google Chrome version 73.0.3683.103
2. Windows 10 Version 1809 OS Build 17763.437
3. There is no error message. I click login after entering my credetials and I get redirected back to the login screen

@bruce.kristelijn

Spotware
19 Apr 2019, 17:18

Hi Bruce,

Please make sure third party cookies are not disabled.

Best Regards,

Panagiotis

@Spotware

bruce.kristelijn
19 Apr 2019, 17:21

RE:

Spotware said:

Hi Bruce,

Please make sure third party cookies are not disabled.

Best Regards,

Panagiotis

Hi,

This worked perfectly! That I didn't though about this earlier, Thanks!

@bruce.kristelijn

... Deleted by UFO ...

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