myfxbook stopped updating

Created at 17 Mar 2016, 03:27
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vietdang

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Joined 25.05.2015

myfxbook stopped updating
17 Mar 2016, 03:27

Hi, 

All of my ctrader accounts (5) have stopped updating on myfxbook for over 24 hours. Normally it would update once every hour. I have contacted myfxbook support and was advised that it is because ctrader has not made any update. Could you please look into this?

Regards,

Viet

 

Viet

@vietdang
Replies

ironmine
17 Mar 2016, 14:33

I have the same problem. myfxbook has not updated for 24 hours. Delays of 3-4 hours are very common, they happen every day.

@ironmine

dariodconti
06 Apr 2016, 22:27

RE:

same problem here, I can add a demo, but still not updating :s

@dariodconti

greybox
18 Apr 2016, 03:59

+1
@Spotware please assist as soon as possible, this is a rather big issue, if the account is re-created it will sync correctly once however never update (refresh trade hist)
Please do not blame myfxbook, this is not a problem within other platforms.
 

@greybox

greybox
22 Apr 2016, 00:27

Spotware please provide an update

@greybox
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