Advanced profit taking is not working correctly

Created at 11 Dec 2015, 13:09
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Futuresmo

Joined 13.09.2013

Advanced profit taking is not working correctly
11 Dec 2015, 13:09


After ATP1 is executed, ATP2 becomes disabled/red. The remaining size of ATP2 is less than remaining position. This looks like bug to me.


@Futuresmo
Replies

Spotware
11 Dec 2015, 13:23

Dear Trader,

We tried to reproduce your issue without success.

Could you please send us your Journal and some full screenshots at troubleshooting@spotware.com showing it?

The journal is located in: C:\Users\%USERNAME%\Documents\cTrader\Journals\%BROKERNAME%


@Spotware

Futuresmo
11 Dec 2015, 13:56

Cannot attache screenshot as i had to reset ATP2 to ATP1 manually. Pls check your mailbox for the Journal


@Futuresmo

Spotware
15 Dec 2015, 23:17

Dear Trader,

We don't see any issues on your Journal. Could you please send us some full screenshots showing your issue? 


@Spotware

lc707
23 Feb 2016, 02:57

I recently installed cTrader just so that I could have this feature and it didn't work as the other user mentioned. Once ATP1 is executed, ATP2, ATP3, ATP4 disappear from the screen. If I go back to the ATP setup screen, I have to reallocate the remaining position.


@lc707

lc707
23 Feb 2016, 03:13 ( Updated at: 21 Dec 2023, 09:20 )

See the attached example, I started with 4k units, ATP1 executed 1k, 3k remaining and the ATP2,3,4 all disappeared.

2016.02.23 01:01:18.216 | → Request to Sell € 4k EURJPY (SL: 10) is ACCEPTED, order OID17232269 created (23/02/2016 01:01:18.204 UTC+0)
2016.02.23 01:01:18.466 | → Order OID17232269 is FILLED at 124.221, position PID11332040 (23/02/2016 01:01:18.443 UTC+0)
2016.02.23 01:05:02.864 | Request to close position PID11332040 is sent to server
2016.02.23 01:05:02.989 | → Request to close position PID11332040 is ACCEPTED, order OID17232290 created (23/02/2016 01:05:02.895 UTC+0)
2016.02.23 01:05:03.271 | → Position PID11332040 is PARTIALLY CLOSED for € 1k at 124.120 (23/02/2016 01:05:03.173 UTC+0)

 


 


@lc707

Spotware
24 Feb 2016, 17:07

Dear Trader,

We kindly ask you to install the latest update of cTrader. If you close all instances of cTrader and open it again, it will be automatically updated to the latest version.


@Spotware